The Minster Hotel York

We stayed there at the start of January when the (daytime) temperature was hovering around 0. The heating wasn't working and the staff on reception couldn't give a toss. It was fairly obvious it was an ongoing issue as no one seemed surprised. They were full so couldn't move us and did get us a couple of portable heaters at the third time of asking, but an apology at least would have been nice. Also warned them we'd be back late, we had key cards anyway and they said the reception was manned but the cards didn't work and we couldn't rouse anyone from reception for a good 10 minutes.

Stayed here a few times. Breakfast lovely, car park is essential for us. Perfect proximity to the City. Staff are lovely, rooms adequate. Highly recommend.

We spent our honeymoon at this absolutely lovely hotel. Room was comfortable and the breakfast each morning was divine. Staff were warm and friendly and the secure car parking at the hotel’s rear made arrival and departure easy.

The Minster hotel is well located only 5-10 minutes walk from the Minster. The staff are friendly and helpful with useful local knowledge. The room we had was well appointed. The breakfast is varied and well presented, if you enjoy a cooked breakfast it is very good.

Business conference trip taking place at hotel. Warm welcome on arrival and once checked in (too early to access room), case taken to be put in room. Room was nice and spacious, very comfortable bed and great view of York Minister. Good shower facilities. Dined on the evening at the hotel, food was 5* (everyone dining enjoyed their meals and drinks). The same again at breakfast, good range and excellent quality. Check out smooth and quick. Would definitely return for both business and personal travel.

Stayed for one night, can't believe we haven't stayed here before. This hotel is such a nice place with Top staff. The room we have is the one we are going to ask for every time we come which is number nine. Breakfast in the morning is a must have. You will not regret it. This is the place for us when we come to York. Thanks to all of you Craig and shazza

My partner and I stayed at the Minster mid week for 2 nights. Excellent secure parking facilities round the back of the property. We booked with booking.com so had to pay £20 to park. If you book direct with the hotel it's free. Very friendly receptionist made us feel very welcome. We were in room 27 which had being refurbished to high standard. The bed was super king-size and really comfortable. Lovely bathroom and shower and heated radiators. The breakfast was fantastic a varied choice of food. The staff who served were polite friendly and extremely professional. The hotel is 7 minutes walk from central York. We would definitely stay again.

We give the minster hotel 5 stars due to the staff at this lovely hotel the caring girl at check in and the lovely man who helped us with our cases plus all the waiters and waitresses at breakfast truly professional the location is great and great to have onsite parking would definitely book again

Extremely impressed by all the team at the Minster Hotel. So friendly and welcoming in reception, the bar and at breakfast. Nothing was too much trouble. The breakfast choice and quality was superb. The hotel is ideally located for a short walk into York centre and on site parking is an added bonus. Our family room was spacious, really nicely decorated and had everything we needed. Very reasonably priced. Would definitely book again if we return to York.

Just got back from a 3 night stay at the wonderful Minster Hotel. Our 4th stay here. The staff makes this place so special. The friendly approach with a "nothing is too much trouble" feel makes it a pleasant stay. Plenty of choice for breakfast whether its cooked or continential. The location of the hotel is excellent with just a short stroll into the centre. Parking a bonus too. Just to note if you book your stay through a third party, parking is extra at 10.00 per night which is a bargain really to park in York. Book with them direct and its free. This is clearly displayed on their website so there are no hidden charges. If you are looking for something high end like a 5 star hotel, this isn't it and it doesn't claim to be, however, if your looking for friendly staff, comfortable clean and spacious rooms, excellent breakfast, secure parking and close to centre, I recommend The Minster Hotel. We'll definately be back.