Grand Fiesta Americana Guadalajara Country Club

This time we started the big celebration visiting Guadalajara city and from there we went to Cancun. We stayed at Grand Fiesta Americana Golf Country Club. We had 3 fantastic nights. The location was perfect for exploring the city, and the service exceeded our expectations. The hotel is just about 20 minutes from the Guadalajara Centro Histórico and there are plenty of cafes, restaurants and shops nearby. The room was spotless with a comfortable sized bed, modern decor, and a great city view. From our pick up at the airport by Victor to our dropped off by Ramon Ramos Rizo this trip was awesome. The staff were exceptionally welcoming and helped us book local tours and airport transport. Yasmin Flores, chief concierge referred by Edgar Rodriguez, chief concierge at Live Aqua helped us with the transport from the airport to hotel and back to the airport. Yasmin assisted us with service to Tequila and Tlaquepaque, both pueblitos mágicos (magic towns). Ramon drove us and stayed with us both day. We were able to get into the Cathedrals, walk the beautiful streets and eat delicious food. Aranza went out of her way by helping us get something we needed. Bell Boys - Rodrigo, David y Alberto were very friendly. Security Captain Miguel Security - Joram Rest Manager - breakfast buffet - Thania Waiters - Alejandro, Jose and Eduardo Check in - Claudia, Valeria and Carmen Housekeeping - Adriana Plasencia and Susana Barguero Rest. Capitán - Daniel Waiter - Naomi Bartender- Rafael and Brandon Courtesy service - Elena Mora and Martha Thank you very much to every single one of them for make us feel very special. We definitely will return and recommend this hotel.

I stayed at the Expedia VIP and the service was excellent, i felt pampered, premium bedding, everything thing I needed for my stay I had it available. Everyone one was very courteous and friendly, I really like the breakfast buffet and the restaurant atmosphere. It felt like a real vacation

Unique? nothing

The "master suite" was lovely and the service was friendly and excellent.

We like everything rooms where great and all the service too!

We love our stay everything was excellent !! We definitely go back.

The hotel is beautiful, in a great location with great amenities. However, I had an issue with water not draining in the sink and shower. They moved me to another room, and the same thing. It seems to be an older plumbing system in the building. It was also hard to communicate with the front desk as they didn't seem to speak english very well, but we used translator to get over this part. I was also surprised to be charged $10 (US) daily for using the small k-cup equivalent maker in the room, which it was never enough for me anyway. There's a Starbucks next door which I ended up hitting on the way out daily.

Funeral. Super check in. Super room exactly as advertised. Excellent breakfast. Constantly good, attentive service. Huge mistake on lunch order by waiter but well rectified. Great valet service. Will go again. Kudos to hotel.