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8.6 / 10 Guest Rating

Royal Palm Hotel

6-8 Palm Boulevard, Umhlanga Ridge, Durban, za

Royal Palm Hotel - main view

About the Property

Luxurious Accommodations
Situated in the heart of Palm Boulevard, the Royal Palm Gateway Hotel offers spacious apartments and suites with balconies and luxurious bathrooms. The carpeted floors and dimmer lights create a cozy and elegant ambiance for guests to enjoy during their stay.

Dining Experience
Indulge in a culinary journey at the signature restaurant, Thyme, where contemporary dining meets rich textures and color schemes. The elegant café experience extends to outdoor dining in the spacious courtyard, providing a delightful setting for guests to savor their meals.

Convenient Location
Located just opposite the Gateway Theatre of Shopping on Umhlanga Ridge, this ultramodern hotel is only 2 km away from the Indian Ocean beachfront. With attractions like Mangrove Swamps and Umhlanga Lagoon Nature Trail nearby, guests can easily explore the beauty of the area.

Experience luxury and convenience at the Royal Palm Gateway Hotel. Book your stay now for an unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation. Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Executive Twin Suite - Photo 1
Executive Twin Suite - Photo 2
Executive Twin Suite - Photo 3
Executive Twin Suite - Photo 4
1/4

Executive Twin Suite

The spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this twin room also provides a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 2 beds.

65 sqm
Sleeps 2
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

executive suite twin

Non-refundable
Breakfast Included
20% OFF$189.99

$151.99

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
King Room - Disability Access - Photo 5
1/5

King Room - Disability Access

The kitchenette is equipped with a refrigerator, a microwave and an electric kettle. The spacious double room provides air conditioning, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

51 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Accessible

Non-refundable
Breakfast Included
20% OFF$202.58

$162.06

Includes taxes & fees
Executive Suite, 1 King Bed - Photo 1
Executive Suite, 1 King Bed - Photo 2
Executive Suite, 1 King Bed - Photo 3
Executive Suite, 1 King Bed - Photo 4
Executive Suite, 1 King Bed - Photo 5
1/5

Executive Suite, 1 King Bed

1 King Bed689-sq-foot room, located on the top floor, courtyard viewsLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LED TV with satellite channelsFood & Drink - Mini-fridge, microwave, electric kettle, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Low-height counters and sinkNon-Smoking

64 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskMicrowave

Executive Suite, 1 King Bed

Non-refundable
Room Only
20% OFF$148.91

$119.13

Includes taxes & fees

Executive Suite, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$188.3

$150.64

Includes taxes & fees

Guest Reviews

8.6
Excellent5177 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.2
Value for Money8.7
Food and Beverage8.2
Overall Experience8.8

Select topics to read reviews

M
MadonselazaZA
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
D
DeveshnizaZA
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Comfy stay at the royal palm"

6.0

The rooms are always comfortable, we have been staying here for years and it is always a comfortable and homely stay. We usually book the penthouse and it never disappoints. The staff are wonderful and always go out of their way to accomodate us. I appreciated that there was full set of cutlery and crockery available in the room, as well as an ironing board and iron (something we usually request from housekeeping). I also appreciate that housekeeping are meticulous about ensuring that they maintain the rooms to great standards. Linen is always fresh and the rooms are clean and feel like home. The kitchen staff are really amazing, even accomodating my request for milk at 11pm! It sounds like a small thing, but at that time of the evening, when you just want a cup of tea to wind down, their willingness to help was just such a nice touch. Really really love the staff and how warm and helpful they are. This makes all the difference in choosing a place to stay, and its one of the main reasons why we always return. They are really great and always ready assist, regardless of the time.

On the one night, there was a car that was parked on the boulevard (directly across from the hotel) whose alarm was going off for 8 hours straight. Whilst this is no fault of the hotel, security in the area could do nothing to resolve the issue. This was directly outside our balcony, so as you can imagine, no one slept that night. All in all, its a lovely stay. Cant complain about much.

Helpful?
J
JabulilezaZA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"A perfect stay"

10.0

The room was spacious, everything was neat and in its place. Room service was so effective. The staff was so friendly and helpful. Perfect location, we will definitely be coming back soon.

Helpful?
S
SiphathisenizaZA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
M
MENARDzwZW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good"

6.0
Helpful?
M
MxolisizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good service"

8.0

Good location and the room always in good standard

Nothing

Helpful?
J
JitendrazaZA
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"Had an awesome time."

10.0

Location

No swimming pool

Helpful?
K
KekanazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
S
sabelozaZA
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0

It was my 2nd time returning and I’ll be back again im sure.

Helpful?
J
JudithzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?