Grand Mercure Allegra Hervey Bay

Great location, big spacious rooms, water views

Really the only trivial thing I could say to put something in this box was the air conditioner unit outside the main bedroom was a little loud……

Location, facilities, size of apartment.

Nothing not to like.

The apartment was spacious for our family of 4. It had a good layout and most of what we needed.

Some aspects were a bit tired. Both the toilet roll holders looked like they would fall off, a few lamps didn't work and one of the taps had the lever fall off constantly. It just felt like a little attention was needed to check over the apartment, everything would have been pretty obvious while cleaning, just needed to fix it. We also thought the room wouldn't be made up during our week there and they came in halfway through unexpectedly. Not really a problem, it's nice to have things reset a little, just I guess communication would have been helpful as we had been told it would not be made up.

Spacious apartments, swimming pool and location.

nothing

The property was very good to access the beach, restaurants, and shops.

The parking bays were a bit tight.

Location, clean and staff friendly

Fixtures are getting tired

Extremely spacious apartment with fully equipped kitchen. Great location with a partial view of the beach. 3 good restaurants outside the property as well as a coffee shop/patisserie. Only comment for a coffee fix is that the coffee shop didn’t open until 8.30am, so my husband walked for about 10 minutes towards Torquay shops which had plenty of options.

It would be useful to have block out blinds in the master bedroom so the sun doesn’t smack you in the face in the morning! Also unlike most hotels/apartments there are bottles of handwash/shampoo/conditioner, here only small cakes of soap and a small bottle of shampoo. No big deal because I always bring my own.