TownePlace Suites by Marriott Boise Downtown/University

We were there for the 4th of July and the manager was very accommodating and went out of her way to find us a wheelchair so my husband could be more comfortable for the fireworks!

Nothing - all was wonderful!

I thoroughly enjoyed my four night stay at this property. Rocco (see photo) checked me in on arrival, was extremely welcoming, and continued to provide excellent customer service during my entire stay when he was on duty at the front desk. He also had great recommendations and provided really helpful information each time I made a request of him. Thanks Rocco! Everyone I came in contact with at this hotel was well trained, accommodating, and enjoyable to talk to, including at the front desk, eating area, and housekeeping. Excellent location near Boise State University, two large parks, several museums, and the river. But, really, only an 8 to 10 minute walk to the middle of downtown which I visited frequently during my stay. Free parking in a large parking lot was a plus . The facility itself has a nice enough lobby area, an excellent breakfast, particularly the omelettes each morning, and tasty coffee available at no charge throughout the day. Flavored water, infused with fruit, in the lobby was a nice touch. My room was on the third floor and the elevator service was fine. Room was decent size with a king bed that had a very comfortable mattress and pillows. Good hot water in the shower. Nice TV. Excellent desk that had a swing out arm to provide extra space. That was a welcome addition to the room. Comfortable couch too. Small pool and exercise room, which I did not use. There is a hot tub also, but it was out of service for at least part of the stay. Well managed, nice property. Thanks!

Great customer service!

The front desk was wonderful especially the female that worked in the evenings. Big smile and very polite and welcoming. I will be using this hotel for all future business trips in this area going forward.

The building is old the lights are dim the elevator is all the way at one end the door on the side did not work. It’s just an old building and needs some updating

Lampshades had make up stains .. room had a curry scent to it and no housekeeping our entire stay

Clean only every other day.

Property worked well as it was near our son at the Vista