Crown Regency Hotel and Towers

Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.

the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this

Great location and walkable for restaurants and stores

Walkable to places I want to go.

The staff are very helpful and attentive, fulfilling many of my small requests such as being neighbours with a friend and having breakfast boxes made for early tours. The hotel itself was nice for Cebu, the rooms were modern and not lacking in anything. There was a good pool and gym available for use. The area is busy, near a major roundabout so there will be honking 24/7. My advice would to be to stay on the 19th floor and below because there is a split elevator system which can be inconvenience to use. I stayed in the 27th floor and would have to change on the 19th. Otherwise great location with a supermarket, street food and laundry nearby.

very convenient to walk around.it was clean but no hot showers and the food for breakfast was not western friendly. it was purely Asian.

I stayed for 2 nights The ‘hot’ water was only 6-10 (am&pm) the temperature was lukewarm at best. I needed two lifts to get to my floor, which was inconvenient & a lot of waiting No help with bags (someone is present to open a door at the entrance) When I asked for a bottle of water the staff said ‘no.’ And directed me to a shop. Then when I questioned there being no water in the hotel the staff said it’s complimentary only and I’ve had my bottle. I then was able to pay extra for another 250ml bottle. The toilet was practically falling off the wall, swaying if I sat down. The staff said they’ll let maintenance know when they’re back. Was served a gone off salad and told the lettuce is off bcs the dressing…. I had to seek and drag a subbed with the male staff free & watching me struggle Breakfast was trash. Near a shopping center which is good but busy ‘city’ area. Safe but not a holiday destination Very old facilities & difficult to turn the tv off Good sized room I was able to make a call through the reception phone which was helpful so they don’t get a terrible rating.

Hotel was good...room service and breakfast buffet were excellent..staff were great..close to everything you need

The property is somehow different now compare in the past management, they doesnt have toothpaste or even brush. Aircon is not that cold, i still need to contact with the maintenance to have it fix. We havent stay there on our first night because my uncle was upset about the check in time. We were so tired at our flight and its more than 2 pm still rooms are not available yet. The staff are nice and very accommodating

No hot showers, Luke warm at best. Breakfast was not geared to foreigners at all. Hotel was not as advertised on your web site. No bar and casino was just a few card tables. I won’t ever stay there again!!!!