Hotel Weisses Roessl

Breakfast was absolutely fantastic. Everything you could want. Staff fantastic Great range of hot options expertly cooked and buffet with pretty much everything - all exceptional quality.

Our room was a bit tucked away - but other than that nothing to complain about.

Scenery

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The worst hotel in Kitzbuhel. The room did not look like the pictures. It was a dark little hole that opened onto a concrete wall about a metre from the door. The hotel had no proper lobby to sit out in the evenings. Breakfast was incredibly marginal and of poor quality: wilted vegetables and mouldy fruit. The pancakes were dry and tasteless. Nothing in the omelette although we asked for mushrooms. The manager argued loudly with his subordinate in front of us during breakfast that his shirt smelt. The manager at the reception was disrespectful, raised his voice when we pointed out that the website did not show the amount for the dog, to which he said first 30 euros and then 40 euros. The room service is a joke, hardly any food, an empty salad was 18 euro and they asked for another 20 euro because it was brought to the room so 38 euro for a small salad. I would not recommend it to anyone, I am sorry I did not read the reviews but I thought Kitzbühel had a high standard in general but unfortunately not. This hotel, especially the hotel management is below criticism. It is very sad that people's planned holidays are so carelessly disregarded.

The worst hotel in Kitzbuhel. The room did not look like the pictures. It was a dark little hole that opened onto a concrete wall about a metre from the door. The hotel had no proper lobby to sit out in the evenings. Breakfast was incredibly marginal and of poor quality: wilted vegetables and mouldy fruit. The pancakes were dry and tasteless. Nothing in the omelette although we asked for mushrooms. The manager argued loudly with his subordinate in front of us during breakfast that his shirt smelt. The manager at the reception was disrespectful, raised his voice when we pointed out that the website did not show the amount for the dog, to which he said first 30 euros and then 40 euros. The room service is a joke, hardly any food, an empty salad was 18 euro and they asked for another 20 euro because it was brought to the room so 38 euro for a small salad. I would not recommend it to anyone, I am sorry I did not read the reviews but I thought Kitzbühel had a high standard in general but unfortunately not. This hotel, especially the hotel management is below criticism. It is very sad that people's planned holidays are so carelessly disregarded.

Breakfast is amazing and the service at Breakfast is great

This is not a 5 star hotel. Is an old hotel that renovated their rooms, the Spa is super old and an absolute no go Our room was extremely cold and no one told us they can get a heater. Next day I insisted they change our room and they did but then it was too hot. We didn't rest during the nights at all. The beds have 3 star pillows bed sheets and they never told us that the bedding won't be changed unless you ask so for 5 days we had no fresh bedsheets in a very expensive hotel. Definitely no value for money at all. We stayed in other places in Kitzbuhel that are far better and half price.