SpringHill Suites Norfolk Old Dominion University

Beds and pillows were very comfortable. Breakfast was very good the first morning. Very convenient to ODU.

Had to pay for parking. Breakfast the 2nd morning was late getting started, and the eggs and sausage/bacon wasn't out by the time I had to leave at 7:00. Shampoo and body wash bottles in the bathroom were both empty, and no personal size bottles were provided. Internet kept disconnecting about once every half hour. I had to reconnect manually each time. The "Guide" button on the TV worked but sometimes it displayed the previous day's listings.

We were there for a concert, hotel was located just across the street.

Beds were super firm, sofa bed didn't have any linens, had to ask for them, worst part was the hair all over the shower.

So close to football stadium, a lot of places to eat within walking distance

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Comfort and convenience

Location

It was convenient location in a pleasant neighborhood. Breakfast was tasty and a nice selection of food. Elevators were very prompt upon pressing the button. The front desk personnel were very friendly and helpful.

I did not like having to pay for daily parking in the garage across from the hotel. The hot/cold water taps at the sink and in the shower were reversed. The thermostat was hidden behind the TV, making it quite difficult to regulate the temperature in our room. Both of the beds were sloppily made upon our arrival….one of the mattress pads was hanging out beyond the sheets, and the other bed’s bottom sheet had not been pulled down over the mattress,exposing the mattress itself along the top left side of the bed. Also, the kit for the pullout bed contained only one pillow and only the bottom sheet was in the kit….no top sheet. And lastly, at one point I tried to open the hotel door facing Hampton Blvd, with my room card, as instructed, without getting the door to unlock. I ended up walking around to the main entrance.

Very busy with loud traffic