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8.6 / 10 Guest Rating

Hotel Villa Mercedes San Cristobal

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Hotel Villa Mercedes San Cristobal - main view

About the Property

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views
Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options
Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready
With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Facilities & Amenities

Proposal/romance packages available
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

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Deluxe Double Room

2 Double Beds273-sq-foot room with garden views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

25 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Deluxe Double Room

Non-refundable
Room Only
20% OFF$153.56

$122.85

Includes taxes & fees
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Grand Room

1 Queen BedOverlooking the gardenInternet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Deluxe King Suite

Non-refundable
Room Only
20% OFF$153.56

$122.85

Includes taxes & fees

Guest Reviews

8.6
Excellent107 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the honest staff.

Categories

Cleanliness8.0
Service9.0
Location9.1
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

A
Angel
Verified booking
Standard Room
Stayed in Aug 2, 2024

"Exceptional"

10.0

Todo excelente

Helpful?
M
Marco Antonio Perez
Verified booking
family
Standard Room
Stayed in Aug 1, 2024

"Excellent"

8.0

Muy bonitas areas verdes, precio accesible pero como observacion los colchones estan un poco incomodos, extractor del baño no funcionaba, espacio muy reducido en baño, la llave mezcladora del lavabo abentaba mucha agua y hacia un lado,

Helpful?
G
GRISELDA SANDOVAL
Verified booking
family
Standard Room
Stayed in Jul 27, 2024

"Exceptional"

10.0

Excelente servicio

Helpful?
L
Leopoldo
Verified booking
family
Standard Room
Stayed in Jul 22, 2024

"Excellent"

8.0

Muy bien, tranquilo, muy atento el personal

Helpful?
Y
YAZMIN
Verified booking
partner
Standard Room
Stayed in Jul 21, 2024

"Exceptional"

10.0

Buen servicio, limpio y bonito.

Helpful?
A
Alan antonio Cavazos
Verified booking
Standard Room
Stayed in Jul 16, 2024

"Excellent"

8.0

Muy buena relación calidad/precio.

Helpful?
E
Eduardo
Verified booking
partner
Standard Room
Stayed in Jul 14, 2024

"Exceptional"

10.0

Increíble estilo y habitación muy cómoda 10/10

Helpful?
O
OlhamxMX
Verified booking
family with young children
Standard Room
Stayed in Jul 13, 2024

"Disappointing"

4.0
Helpful?
B
Bety
Verified booking
partner
Standard Room
Stayed in Jun 18, 2024

"Good"

2.0

Nos quedamos sin Internet, sin luz, sin agua por varias horas, no nos pudimos bañar, el Internet se fue un dia antes, terrible

Helpful?
J
James
Verified booking
friends
Standard Room
Stayed in Jun 2, 2024

"Excellent"

8.0

The staff is always helpful here. This is an older hotel in small town Mexico, so that should temper expectations of guests. Some parts could use an update, especially adding air conditioning to the rooms.

Helpful?
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