8.6 / 10 Guest Rating

Hotel Villa Mercedes San Cristobal

Name: Hotel Villa Mercedes San Cristobal
Address: Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX
Rating: 8.6

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Hotel Villa Mercedes San Cristobal - main view

Hotel Villa Mercedes San Cristobal view 2

Hotel Villa Mercedes San Cristobal view 3

Hotel Villa Mercedes San Cristobal view 4

Hotel Villa Mercedes San Cristobal view 5

from US$123 / night

About the Property

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views
Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options
Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready
With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Facilities & Amenities

Proposal/romance packages available

Express check-out

Fireplace in lobby

Free WiFi

24-hour front desk

Terrace

Garden

Luggage storage

Express check-in/check-out

Designated smoking area

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

2 rates found

1/24

Deluxe Double Room

2 Double Beds273-sq-foot room with garden views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

25 m2

Sleeps 2

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe Double Room

Non-refundable

Room Only

20% OFF$153.56

$122.85

Includes taxes & fees

1/28

Grand Room

1 Queen BedOverlooking the gardenInternet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

Sleeps 2

1 Queen Bed (150-160 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe King Suite

Non-refundable

Room Only

20% OFF$153.56

$122.85

Includes taxes & fees

Guest Reviews

8.6

Excellent107 verified reviews

AI Summary

Guests highly rate the excellent service and frequently praise the honest staff.

Select topics to read reviews

María Fernanda

Verified booking

family_with_children

Standard Room

Stayed in Jul 27, 2025

"Good"

Good

6.0

La comida del restaurante

Que la cuna que solicité estaba muy sucia y no tenia una colchoneta ni colchon. Hay muy poca iluminación, además nos tocó a lado del salon de eventos.

Helpful?

JOSE ENRIQUE LOPEZ DE LA

Verified booking

partner

Standard Room

Stayed in Jul 13, 2025

"Exceptional"

Exceptional

10.0

Muy buen hotel en general Vale la pena

Helpful?

Guadalupe

Verified booking

partner

Standard Room

Stayed in May 18, 2025

"Excellent"

Excellent

8.0

La ubicación de la propiedad era conveniente

Helpful?

LORENZO RODRIGO

Verified booking

Standard Room

Stayed in May 14, 2025

"Buen servicio, proporciona un buena comodidad"

Excellent

8.0

El hotel esta muy bien, sus servicios son muy completos y la estancia en general es fabulosa! descanso y comodidad son caracteristicas que distinguen a la propiedad. El Check In es agil y con una atencion esmerada. Solamente sugeriria que procurasen una limpieza mas esperada, las cortinas tienen telarañas y suciedad.

Helpful?

Jessica Paola

Verified booking

Standard Room

Stayed in Apr 10, 2025

"Good"

Good

6.0

Todo bien, solo la recámara muy sucia

Helpful?

Jessica Paola

Verified booking

Standard Room

Stayed in Apr 10, 2025

"Good"

Good

6.0

Bien, solo sucia la habitación

Helpful?

María Luisa

Verified booking

Standard Room

Stayed in Mar 3, 2025

"Good"

Good

6.0

La propiedad es linda, los cuartos son amplios y el restaurante ofrece un buen desayuno. Sin embargo, la habitación que me asignaron tenía dos camas, en lugar de una como la había solicitado y el agua caliente tardaba mucho en salir. El desayuno no está incluído en la tarifa normal

Helpful?

Miguel

Verified booking

with friends

Standard Room

Stayed in Feb 24, 2025

"Nice hotel. 20 minutes from the center by walking"

Excellent

8.0

Big room, comfortable beds,staff

Bathroom is a little bit old. Shower takes long time to get hot water

Helpful?

James

Verified booking

Standard Room

Stayed in Feb 8, 2025

"Exceptional"

Exceptional

10.0

OK for my needs when I’m there. Property is dated, but fits the overall atmosphere of San Cristobal.

Helpful?

Faustino

Verified booking

Standard Room

Stayed in Jan 28, 2025

"No dieron bebidas de bienvenida VIP "

Exceptional

10.0

Me gustó mucho pero no me dieron las bebidas de bienvenida :(

Helpful?

3 4

6 7

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Settings

Hotel Villa Mercedes San Cristobal

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Double Room

Amenities

Grand Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Exceptional"

"Excellent"

"Buen servicio, proporciona un buena comodidad"

"Good"

"Good"

"Good"

"Nice hotel. 20 minutes from the center by walking"

"Exceptional"

"No dieron bebidas de bienvenida VIP "