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8.6 / 10 Guest Rating

Hotel Villa Mercedes San Cristobal

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Hotel Villa Mercedes San Cristobal - main view

About the Property

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views
Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options
Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready
With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Facilities & Amenities

Proposal/romance packages available
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent107 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the honest staff.

Categories

Cleanliness8.0
Service9.0
Location9.1
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

E
EMILIO
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

excelente hotel para ir de trabajo o con la familia, super honestos, por error dejamos una billetera con tarjetas y credenciales y al darnos cuenta en un par de horas, al regresar la tenían en resguardo y en espera de que fuéramos por ella.

Helpful?
J
JaviermxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

9.0

The place is so comfortable, and the garden is amazing

It’s a little bit far from the center of the town, however it’s a good place to stay

Helpful?
S
SergiomxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 15, 2025

"Experiencia decepcionante"

5.0

La ubicación

Que por medio de la aplicación me ofrecieron una habitación con características distintas a la que nos brindaron al momento de nuestra llegada. Me ofrecieron una habitación mucho más grande de la que asignaron (fue una habitación mucho más pequeña), nos cambiaron en dos ocasiones de habitación, y no nos dieron las amenidades de la promoción con respecto al minibar, la cama hacia mucho ruido, al igual que la duela de madera, nos habían ofrecido en la aplicacion una habitación de 28 metros cuadrados con sofá, mesa y calefactor, los cuales nunca tuvimos. No es la primera vez que vamos a ese hotel pero en esta ocasión la experiencia fue decepcionante.

Helpful?
A
AlfredomxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0
Helpful?
L
Luis Adrian
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Satisfaccion"

10.0

muy bien!

Helpful?
S
Santos MartínezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0

Todo

Todo fue satisfactorio

Helpful?
J
Juan MartinmxMX
Verified booking
couple
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

La cama está súper cómoda

Que no tenga aire acondicionado pero el clima ayudó mucho

Helpful?
J
Juan Carlos
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Excellent"

8.0

Nada

Helpful?
C
Carlos Castillo mxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0
Helpful?
F
Fabian MisaelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

La habitacion y la cama era de lo mas comoda

Helpful?