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8.6 / 10 Guest Rating

Hotel Villa Mercedes San Cristobal

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Hotel Villa Mercedes San Cristobal - main view

About the Property

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views
Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options
Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready
With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Facilities & Amenities

Proposal/romance packages available
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

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Deluxe Double Room

2 Double Beds273-sq-foot room with garden views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

25 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Deluxe Double Room

Non-refundable
Room Only
20% OFF$155.43

$124.34

Includes taxes & fees
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Grand Room

1 Queen BedOverlooking the gardenInternet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Deluxe King Suite

Non-refundable
Room Only
20% OFF$155.43

$124.34

Includes taxes & fees

Guest Reviews

8.6
Excellent107 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the honest staff.

Categories

Cleanliness8.0
Service9.0
Location9.1
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

C
consuelo Garelli mxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"Exceptional"

10.0
Helpful?
F
floribertomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"excelente servicio, limpieza y ubicacion"

10.0

excelente

nada

Helpful?
L
lenin arturomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

10.0

Las habitaciones

Todo bien

Helpful?
R
RafaelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 14, 2026

"Exceptional"

10.0
Helpful?
M
mirelvamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Excellent"

8.0

Estaba limpio y tiene bastante espacio para estacionarse, la habitación de buen tamaño y muy amables con lo que nos faltara.

Estaba muy lejos del centro histórico, pero si no quieren quedarse en esa zona lo recomiendo

Helpful?
A
AmrithdeDE
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"It’s an ok stay,"

6.0

It’s too loud , around , even at night 12

Helpful?
B
BalboamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Dec 26, 2025

"Exceptional"

9.0

La atención al cliente

Que no hubo mucha variedad en la cena

Helpful?
S
Sandra PatriciamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 22, 2025

"Exceptional"

9.0

Comodisino excelentes instalaciones

Helpful?
I
irais ElizondomxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 19, 2025

"Exceptional"

10.0

El hotel y sus amenidades excelente

Que no sacaron la basura del cuarto ni del baño

Helpful?
M
MicheleitIT
Verified booking
solo_traveller
Standard Room
Stayed in Dec 12, 2025

"Very Good"

7.0

Buona posizione, hotel curato e pulito.

Personale del ristorante poco presente e poco disponibile.

Helpful?