Nan Yang Royal Hotel

This was a very bad experience. I was travelling a lot week I arrived at this hotel, looking forward to a good sleep. I was wrong for expecting good service. The photos of the rooms are far off from what the rooms actually were. Most people would agree hotels often dazzle their photos to make themselves appear more attractive, but this was worse. The interior of the room was filthy. My room in particular, 1103, has a horrible toilet stench to it. There is even an exhaust fan in the bedroom itself, not that the smell could go away. The staff at the front desk if not useless, are rude and unprofessional. There were two girls that I could not understand at all what they were trying to say half the time, even though I spoke fluent Chinese. These girls have NO passion at all for their job. It seemed as though they were doing me a life favour the entire time, and I was very put off by their lack of service. Their faces often expressed FRUSTRATION at me. I had to print something off from front desk and ask for their help. They told me they could not download the .PDF document. I said that this is impossible, and .PDF documents can be downloaded and printed easily. She denied this. I told her to show me the screen, to which she moved it towards me about an inch, and then told me that she couldn't move it anymore. I asked if I could come around the counter and have a look, she refused. Told me to go to a printing store. This was shocking. Never will I recommend this place. So bad.

Ubicado en una buena zona, segura. Hotel normal pero buen desayuno y atención.

객실만 크고 깨끗

It is a great hotel with nice room and great food.

The food was good. The staff tried their best despite of their poorly spoken English. The room smelled really bad and had black mold up to 4 feet high that made me sick. The wallpaper was cracked and peeled at the bottom and I couldn't change the room. I will never stay at this hotel again.

So different from the pictures seen at the website. Smell terrible due to uncleaness and day time noise due to the construciton of subway across the road. Mosquito come out due to uncleaness and window open.

שלחתם אותי למלון בשיפוצים. אישרתם הזמנה ללא ידיעת המלון! לא שהינו במלון ולו לילה אחד! עוגמת נפש גדולה...ובחוסר ברירה הזמנו במקום מלון יקר יותר ומרוחק יותר.....

No tiene gym No tiene servicio de spa Es casi imposible cojer un taxi porque el hotel no ofrece taxi

Facilities: Above average, Distinctive; Value: Fantastic, A steal; Service: Go the extra mile, Outstanding; Cleanliness: Spotless; Big park over the road, 20 min walk down to nice section of pearl river. GREAT cheap dimsum just 5 mins walk north and a block or so west.

Die hatten uns erst Raucherzimmer ohne Fenster gegeben, das braucht kein Mensch. Frühstück war mittelmäßig. Hotel ist sehr posh, viel (falsche) Goldverzierung und so. Wer so was mag, wird das toll finden. Zentrale Lage war prima.