The Crown Goa

Right in the middle of the city with wow location. Awesome room, delisious food & value for money.

We liked everything so no need to coment.

Location. Room and breakfast rooms are fine. Restaurant staff are very friendly and attentive.

Front desk staff needs URGENT training. Too much hassle. Need to learn how to accommodate customers' requests and act efficiently. Guest relations person (Ms Sanam) was very nice listening in order to pass along the front desk issues. Poor needs maintenance.

Views from Hotel..

Staff at Front Desk ..Unprofessional attitude .. Would not return to the Crown..

Room comfortable with great views Staff very helpful Pool great for a cooling dip

Only one restaurant open, river view restaurant closed Prolonged bout of diarrhoea commencing final day despite only eating in hotel restaurant Proximity to river did expose one to loud late night party boats

Awesome location , rooms are wow & delicious breakfast.

Have to PAY IN CASH! Was not told this in advance, even via Expedia.

Great location, lovely staff, clean and spacious room, well equipped air-conned gym & loved the pool / super comfy sum loungers. Food was amazing.

Nothing

I could not praise the staff I met highly enough. They succeeded in solving every problem with a smile. But did there really need to be so many problems? The fridge that didn’t work likewise tv box (both swapped out) Wfi issues, key card failures. The strip light over the tv that could not be switched off and had to be disconnected. They were able to change our room when our drunken neighbours kept us awake for two nights. The rooms had interconnecting doors which made them noisy. This is a Casino Hotel, not something mentioned on Hotels.com (I would not have booked if they had) and therefore prone to groups of noisy men. To be positive breakfasts were good and the rooms cleaned thoroughly and of a good size. Don’t bother paying for a river view, the noise from the many riverside casinos is awful. Good central location nice pool.