Homewood Suites by Hilton Fort Collins

Breakfast was super yummy. All staff were very friendly

The swimming pool and hot tub were too cold

Hotel staff a very nice. Lobby is clean & welcoming. Bed was comfortable. Room was spacious and clean but had damages. Refrigerator light was busted and falling down, stove burner was broken and disconnected. Flooring in the bathroom grout was breaking out & chunks on the floor. Shower took 5 + minutes to get warm. And some of the wash cloths smelled like they sat in the wash over night. Cannot say I would recommend, as there are other hotels in the immediate vicinity, that we have stayed at, with the same price point & amenities . Hate to think this is a ‘specific room’ they reserve for bookings thru travel sites.

Good!

Room needed a few more towels

Room was not ready and still marked “dirty” at check-in. It took them about 20min to send the housekeeping supervisor up to see if the room was ready. Room is older and worn. Bathroom tub was so worn that rust was showing. Could hear the shower and toilet flush loudly above us. This room was definitely not worth the price.

Overall good. Only issue was the tub/shower did not drain. By the time the water got warm we werestanding

Hot tub was broken, the pool was cloudy and super cold, the work out room smelled rotten, only 3 towels for 5 registered guests and when asked for more they said they had ran out. The hotel grounds have weeds growing like crazy in the rocks near the basketball court, the wallpaper in our room was patched in several places and falling off, slow internet, room key cards deprogrammed every day of our stay….. But added a star because they had a good breakfast.

The air conditioner unit was broken in the unit. The hotel put in a mobile unit and duct taped it with a large hose to the window to receive exterior air. Our room was a suite because we needed a fold out bed, and the mobile unit was in the living room area only. The bedroom did not have air, only a ceiling fan which was off-kilter causing the pull chains to clang against the light globes cause significant noise. We asked to change rooms and were told we could not because we had booked through a third party. We asked for a discount and were told the same thing. Furthermore, the room did not have sheets or pillows for the fold out bed. Unacceptable all around. This room should have never been available for occupancy. I'm a Hilton Honors member and was shocked by the response and lack of accommodation.