Hampton Inn & Suites Montgomery-Downtown

The property needs some love. The staff was lackluster and didn’t seem to care if anyone was there or not. The AC was poor. There is not an exhaust fan in the bathroom so there is mold growing in it. The desk was damage on the front. TV was missing as well.

The room the staff where nice the breakfast was good.

The housekeeper didn't do room service and when I told them to they said they where going to do it but never did the room service is horrible at this location wouldn't recommend no one to stay there migt aswell get an airbnb for cheaper if I have to make my bed everyday and empty trash I was really upset about this. My trash where full everyday and my bed weren't made SMH and when I told the front desk staff they said hotels don't do room service everyday anymore so I said what's the point at staying there if I don't get room service? It makes no sense😡😡😡

It was a great location for what I was doing. The wedding venue was literally a couple of doors down which was really nice so I didn’t have to move my car.

The First Lady I encountered at the front desk wasn’t pleasant at all when I first came in. She was a tad better the second time but not so much. The room definitely hasn’t been kept up as far as painting and such. You can tell it’s very old. But for one night it was decent.

Toilet constantly ran,burnt out light in room no ice on our floor, we were on the 9 with ice( not working) right outside the room. Water temp hard to adjust either ice cold or scalding. hard. Hotel has no parking so you pay for valet parking

They was able to give me an early check in due to I had an event on that day before 3pm. Allow me to leave my luggage in a safe place while I wait for my room. I was able to walk around. Good looking out.

Just need more Carts only have Two

It was just ok. It's got the vibe of an old hotel that they have done bare-minimum upgrades on. It's much darker and dingy than the photos let on. The bathrooms are like being in a motel. Although I didn't see anything visibly dirty, the ancient fixtures in the bathroom are off-putting. I booked (allegedly) for a 2 room suite. When I got there I was taken to a king rooom and when I explained that I had booked a suite, the front staff said rooms like that don't exist. I had to show him a picture to get him to believe me, then he acknowledged that that was the Hank Williams suite and it was occupied. So if you try to book the suite with the red couch on this site, you probably won't actually be getting that, unless maybe you call the hotel and confirm. Aside from that, the staff was nice, but I would look elsewhere if I had to be in that area again.

This place was cheap, but it should have been cheaper! Looks like it might have been nice 60-80 years ago. I thought I was in a backward Eastern European “hotel”. I mean I didn’t die or catch anything, but I was slightly concerned I might…