Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center

Bait and switch. Additional parking fees not disclosed on the reservation. And no tv. Excuse was they are remodeling but no tv in a hotel room. Lmao.

Nothing.

Booked the reservation through booking, got there and was told I didn’t have a reservation even though booking took the money out, got very aggravated and left to find somewhere else to stay. Called to cancel the reservation and the hotel actually found the reservation after I called but wouldn’t refund my money, told me to contact booking for my refund since they took my money out. Contacted booking and they told me they would have to contact the hotel. My problem was still NEVER resolved and my money was never refunded.

Good location.

Hallways reek of smoke. … They have a large parking lot, but charge $10 for the privilege of using it.

Breakfast was ok wish you had grits. My stay was great loved the location by the water.

All was well our stay was

good

good

Great hotel for families and friends of patients in the children's hospital, it's walking distance. Very affordable and nice for the price.

It wasn't 'fancy' but a great value & decent for families.