Comfort Inn & Suites Charleston Airport Convention Center

I made 2 atemts to cancel the morning of the reservation and got no response! Called today to see if they could refund my money, and they said there was nothing they can do. In my opinion, if you are not going to use the service you are allowing booking through to read concerns or messages from customers, maybe they should make a note for people using it so we know that you will have to call them!

El trato, sobre todo en mi idioma, fue genial poder tener a alguien que me entendiera en mi idioma original

N/A

Close to airport

Nothing

One bed was so dirty and stained with brown on top and bottom to where it couldn’t be use. The chairs were stained and brown. The carpet had staining annd torn off the floor. Every chair in the lobby is peeling. This hotel said it had an indoor pool which is why I chose it. The pool was freezing and in no way maintained. It might as well have been outside. The signs around the hotel were duct taped on the wall. Noisy neighbors and had to unplug the tv due to its noise. The hotel is next to the back of a Waffle House in a gloomy area. If my daughter did not have a race in the morning and I had no other option, I would not have stayed. Definitely not worth the money paid. Would never stay here again.