Extended Stay America Suites - Denver - Westminster

There is a secret exit door on the opposite side of the elevator that lets people exit to the "maintenance room" that is right behind it. They'll take your wife, daughter, or girlfriend to the other side of the rainbow, have her there for days then return her to the same place they took her from and only minutes have gone by. Unless you want your females turned out and sent back to you broke stay away

I travel nearly every week for work. This is the lowest ranking hotels I’ve stayed in. It’s dirty. It stinks. I won’t be staying there again.

Front desk guy was not friendly kept his head down , and I asked a simple question that he either didn’t want to answer or knew he couldn’t provide me the proper answer My room had a door handle sized hole in the wall near bathroom and kitchen area Room smelled like smoke ! Hallway on our floor smelled like fish fry ! And room had no either plastic or any cups of any kind

Horrible staff! There was absolutely no professionalism or integrity. I booked and paid on Expedia but when I arrived the hotels computer was down. Even with my reservation, recipient and bank account withdrawal I was refused a room after waiting around over an hour. All the nearby hotels were booked and the front desk couldn’t even pretend to care that I was exhausted, with a child and have a morning flight. Sitting in my car in the middle of the night now, in a foreign city because after I questioned why she let a man get his room by “taking his word that he’d pay in the morning” and she wrote his cc # down (her words) but wouldn’t get me my room with proof I had paid, she freaked out and told me I needed to leave and she didn’t care I paid that she wouldn’t let me have a room. She then told me that she is only laundry personnel and walked away. Not even from the start did she seem to care 5 people were waiting around for rooms, most likely frustrated and tired. Such a rude woman. Thank you Expedia for issuing a refund, I will continue to book with Expedia but never this hotel.

I’d especially like to mention that Nancy and Tom at the front desk were very customer service oriented and super friendly/helpful.

This property has gotten it right! I’m impressed and will definitely stay again. Tom at the front desk was very helpful and personable.

Hotel clerk called police on my 11 year old son for climbing on rocks after confronting and berating him, would not issue refund to leave hotel. They don’t clean under the bed, old beer bottles, carpets dirty and disgusting, a/c barely functions so the room was hot, homeless people lingering outside. Staff very unprofessional.

Located near restaurants

The smell and the yelling and screaming in the neighbors room