Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr

Nice room comfortable

The staff was very rude to my wife not good for couples that are married very disrespectful staff

Nothing

My car got stolen

How do I start this - worst stay ever. We had a late flight and arrived late at 10 pm we called ahead but the second shift person said the night shift person would arrive and left without checking us in . After 40 mins of wait the n if hot shift perm came in and she checked us in but the room door was not opening . She vanished stating she went on break and we waited another 1 hour for sorting the room door to open . While waiting the hallways were stinking with smell of weed and as a woman with 5 year old I felt too unsafe to wait in lobby .Entered the room at 1 am and the room was stinky and moldy with roaches . No water bottle and no vending machine had water and I had to sleep without changing my dress too . The first thing I did in the morning was to move to a better hotel . Expedia helped a lot by giving a refund but hotel property and management was terrible . Pl avoid this hotel it’s not worth a penny too

Was a great location, trash wasn’t picked up from front of hotel all weekend

Cleanliness, missing bath stopper

Very dirty hall ways rooms outside lobby I reserved x 3 nights the very next morning I left I got no sleep bugs in my bed very sad

Room service has not been by our room in a week. The people in 422 are very loud beating on the walls, woke us up at 2am. Then the next night same thing happened and someone beating on their door at 4am. Ridiculous management refused to investigate said for us to give it another few days and see if it continues...WTF.!!! Kind of management is this. I wouldn't let my dog stay here. Very strong drug odors in the hallway and elevators. Maintenance never came to fix our kitchen issues either...

Nice, spacious, and clean.

No food restaurants.

The room didn’t have a trash can, plastic cups, nothing in the kitchen, linking sink, 2 of the lights didn’t work, and bed was horribly uncomfortable, no soap in bathroom and it took the front desk staff and hour to get me check in to a room after hours. The excuse was she was on her 30 minute lunch break (where did the other 30 go)! Will not be returning and hope this helps another person make a better decision on staying at this property!

noone available for check in When they arrived key did not work. Room was cleaned 85%