Horwood House Hotel

Very nice place

Everything was adequate but sadly our expectations were higher based on the price for a midweek stay

Food on first night not wonderful.

All good

Room was adequate, couple of fixtures and fittings coming loose (toilet roll holder) Spa was lovely

Overall the stay was disappointing. For the price we paid for a Stable King for one night, we were definitely overcharged. The room was extremely basic and small. One of the windows didn't close from the inside so my husband had to go outside and push it closed from there. When we woke up in the morning they were dripping in condensation. There were zero nice touches in the room. The only thing that saved the day was the restaurant on site. The food was excellent. Overall the service was good, however, we were sat in the bar having a late afternoon drink and we overheard a manager almost shouting at one of the restaurant staff because he had allowed a couple to book a table at 9:30. Apparently that was wrong but for her to berate him in front of hotel guests was disgusting behaviour. I'm afraid we won't be returning.

I did not have time to swim as I was attending a two days Conference. The room I was staying in looked tired and requires an upgrade but before leaving Donna was kind enough to show me other rooms including the 3 rooms in the Manor House. I liked the executive suites and that will be my choice at my next visit. All the staff were professional and pulled out all the stops to make my stay comfortable. Dr JJN Masani

Fantastic little mini break, kind staff, food was delicious and service was great. The property itself was beautiful and we plan to return soon

Beautiful location

Everything about my stay was lovely staff were very helpful