Hotel Palma Real

La atención muy buena. El personal muy respetuoso y amable

Que mi habitación estaba un poco lejos.

Todo estaba genial. Buena comida y buena localización

El cuarto. La cama era muy incómoda y apestaba a húmedo de la cual mi niña y a mi nos dio alergia y dos noches antes de mi salida se rebalsó el agua del inodoro

Sehr freundliches Personal Genügend Parkplätze Feines Essen

Lindo lugar, bonita playa

Tenia expectativas mas altas.

I liked restaurant service, waitres very nice. Didn't like, at the time to check in, my reservation wasn't in the system. * I made my room reservation and they gave me a diferent room, plain with out night stand no trash can in the room, just one in the bathroom, not art pictures on the walls... room looks like a MOTEL ROOM, the was first night then they give us a descent one for second night. I paid for a nice hotel room in avance and the first night gave me a poor hotel room.

My husband and another couple spent two nights and three days. The rooms were good but we only got two towels, we asked not to have our rooms cleaned and we had a sign by the door not to bother coming into the room. We went to the beach when we came back our bathroom was cleaned and so was our suitcase. My husband brand new (in the box) cologne was gone and the gift I had brought for the other couple’s anniversary. We didn’t find out until we were leaving. Unfortunately the day we left the hotel was extremely busy with about 800 kids for a church conference which by the way were very noisy very early that morning, we didn’t have time to complain we just wanted to get away from there. On our second day we were eating lunch near the beer refrigerator and an employee Victor Santiago Salinas opened up a beer bottle and the cap fell on the floor, he looked at it and saw us looking at him and started to walk away I immediately got up because another employee proceeded to come pick it up her name Diana Lino. As I picked it up I said very loudly that education begins at home and Victor Santiago Salinas looked at me and laughed at my face and walked away. I have to say thank goodness for Miss Diana Lino and all (day and night) the employees at the bar who went out of their way for the guests. My friend left her earrings on the counter and when she came back from the beach they were gone. If you go there do not leave any valuables in your suitcase (or laying around) because the cleaning people do not respect your property nor privacy.

It was ok