Extended Stay America Suites - Houston - Northwest - Hwy 290 - Hollister

Location

The elevator was broken down. They only had a room open on the third floor, and I have a broken leg and was not able to go up the stairs. I called a couple of days later and it was still not fixed the elevator.

This motel is a infested with roaches with rude staff and online pictures are not accurate. People live here and are not clean. They were yelling in hallways

Everything

Nothing it had roaches

Roaches, weed, Crack pipes, alcoholics on premises

Walkable and quiet.the room I was in had screens on the window that actually opened

No elevators haven’t had them in about 3 months the don’t keep up maintenance on window units and the stoves partially work some of the front desk had attitudes

They have bedbugs people eating seafood boil in the middle of the hallway the place smell like cigarettes smoke and mold very disgusting place the people in front is very rude very unacceptable they was also loud in the parking lot this place need to be shut down

They have bedbugs people eating seafood boil in the middle of the hallway the place smell like cigarettes smoke and mold very disgusting place the people in front is very rude very unacceptable they was also loud in the parking lot this place need to be shut down

roaches all over my room no trash cans toilet was overflowing and stopped up cabinet doors were hanging off and they lock me out a hour before it was checked out time with my gate key