Extended Stay America Suites - Somerset - Franklin

We could of have something better for breakfast

The Ac wast not getting cold and the toilet when flush it was not going down every thing was right up at the top only left to run over

The location

The corridor smells like cigarettes

The room had a strong urine-like smell from the moment I walked in, which was unacceptable. They also advertised breakfast, but at 8 AM there was nothing available except coffee and a muffin. Very disappointing

Close to event

Staff not friendly Smelled like pot Needs updated Beds were uncomfortable TV connection was in and out 2 bath towels Packets of oatmeal and muffins were the complimentary breakfast items Again the whole place smelled like bad pot

Nothing!! I was very disappointed

The carpets in the hallways and the bedroom had a bad odor. The customer across the hall from me had two dogs that barked all the time at night. I didn't pay my money to hear dogs bark it was a peaceful place to stay too much going on! People hanging out in the lobby and at the front desk. Men hanging out in the parking lot in the back of the hotel at night I refused to park my car back there or get out of my car I didn't feel safe. I will never stay there again☹️They should've payed me to stay there🤣