Extended Stay America Suites - Albuquerque - Rio Rancho

Buona grandezza della stanza. Posteggio adiacente e ampio. Posizione buona (se hai la macchina).

Dovrebbero stare più attenti alla pulizia di tutti gli spazi. Molto rumoroso (porte che sbattono regolarmente, una sera i vicini avevano la musica ad alto volume fino a mezzanotte). Potrebbero rifornire la cucina degli utensili di base da subito (senza dover chiedere ogni cosa).

They worked with my schedule, as far as cleaning my room.

The furniture was stained, and I never sat in it or placed anything on it. That's just in my room, I can't speak on any other.

Everything was very clean. It was quiet and a nice place to rest after a busy day.

The location .rooms are clean.

Nice hotel for the money. TV needed work

The room was clean, service was acceptable when we needed a bathroom sink unplugged. However, as a whole, the hotel lacked all of the things it claimed to offer. A coffee pot was not available for our room, when we asked for glasses or mugs for our room those also were not available. We were given plastic cups and told if we needed more we could come back. Paper cups were not readily available for the coffee provided with breakfast (no other kind offered), when we asked for cups on our first morning (assuming they had just run out and not noticed), we were told they would need to see if they had any cups that day. It was an odd response. They did produce 5 paper cups and there were 3 of us. It’s a budget hotel, however it felt like the hotel was cutting corners by not having few advertised amenities available.

Room was advertised as non-smoking but it reaked of old stale smoke—really smelled bad. Bathroom sink & shower drains were slow/backed up; there was hair & debris around sink & in sink handle; caulking/seal around shower was coming undone & a cockroach crawled out; shower faucet leaked; the floor was dirty under the desk/TV and had not been swept as there was old hair/crumbs. Too expensive for a stinky filthy room. When I told the front desk, said would look into it snd see if a refund or discount could be given but never followed up as said to me. Also I could not switch rooms due to being fully booked due to major event in the city. This was not a smoke free room & I am very sensitive to cigarette smoke. I booked this online third party—I will not stay here again. I got jibbed.

Beds were comfortable

The property was filthy. Carpet was gross. Trash cans outside overflowing. It was very difficult to find. Poor signs to find in the dark. The sink in our bathroom was sluggish to drain. The room in general did not feel clean. There was a plunger in a bag on the windowsill in the hall. Place was gross. Breakfast was granola bars, packaged muffins and coffee. Cheap way to advertise they have breakfast. The place needs general care.