Comfort Suites Clayton - Garner

Very helpful and friendly staff. The hallway and room smelled funny. Kind of damp smelling. The USB ports on the wall were all broken.

I have always had an excellent experience when staying at comfort suite hotels!

Everything was nice !

Was given a room that was not cleaned and had to move rooms

The room was large and very comfortable except for the overwhelming smell of cleaning solution

If you're needing to stay in Clayton, there aren't many choices. This hotel was where we stayed for my daughter's wedding (held in Clayton). The first room we were put into had a horrible smoke smell. The second one smelled better but felt damp and hot. We turned down the A/C and went to dinner. When we came back, the room had cooled but the AC was leaking and the carpet right by the unit was quite wet. The floors were dirty enough we were best of just wearing shoes all the time. Other family members were put into rooms that were filthy and had to receive second room placements. Again for them, the second room was better than the first but still not great. The service from the front desk was excellent. She was very responsive. If you NEED to stay at a hotel in Clayton, you will be okay. But you won't likely enjoy your room.

Staff was friendly and helpful but the hotel needs some updating. Carpet is filthy. Beds were uncomfortable. Tile in the bathroom was cracked. Air conditioner couldn’t keep up. Hotel store freezer needs to be cleaned and everything in it needs to be thrown away.

Breakfast good. Pool nice. Room nice.

Our stay was very pleasant until shift change later in the evening. THIS HOTEL DOES NOT ALLOW SERVICE ANIMALS PER THE FRONT DESK AT EVENING TIME. we checked in at daybreak, no issues. I highly recommend this “owner” reviews the ADA laws regarding service animals. Not only did they disregard the laws of a service dog, the front desk lady threatened to call the cops when we just asked to speak to the “manager or owner about this issue. This place is super unprofessional, and the front desk attendant with the blonde hair was super disrespectful. She hangs out outside with her buddies; avoiding the front desk. Our room also had a dirty bathroom with a tub full of water and old soap. Everything else was standard. SERVICE ANIMAL HANDLERS STEAR CLEAR OF THIS HOTEL. THEY WILL CHECK YOU IN, take your money and then kick you out.

Breakfast could have been better