Comfort Suites Clayton - Garner

I tried calling around 2pm several times but nobody answered. I wanted to see if we could check in 30 mins early. The front desk person said we never let people before 3pm. Nobody in the lobby. 1or 2 cars in the parking lot. Never had that happen before. Came back at 30 mins later, the front desk person was leaving and the incoming person was checking people. Terrible customer service by the first one.

There was a mix up, causing me to enter a room that was already occupied. It took some time for the desk clerk to rectify the situation, but she did. It eventually was corrected, and all went well after the initial check in procedure.

Dirty sheets with crumbs in it

I was treated great as a guest

I had great time even though it was cold

We had a smooth check in, hotel and room is clean and quiet. Meet a standard expectation.

Very clean and very convenient right in the middle of Clayton.

Nice clean rooms

Would definitely recommend and return to this hotel.

The person that checked us in was very friendly. The breakfast was less than desirable. The tea selection was only Earl Grey and there was no decaffeinated coffee.