SpringHill Suites by Marriott Wheeling Triadelphia Area

This was the worst SpringHill Suites we have ever stayed in. Absolutely NOT a 3-star quality hotel. Mold on the walls and ceiling in the bathroom. Poor lighting at the vanity. Dirty carpet. Everything felt old. Even the colors in the room were not pleasant. The room smelled as if it had been a smoking room in the past. It also was a very small room for a suite. Smaller than the typical SpringHill Suites Double queen suite room. Check-in was fast and efficient, however I wouldn't say that the clerk was very friendly. Definitely not up to standards.

If I could give 0 I would. We were given a room with a filthy bathroom. Toilet was not cleaned, bathtub had hair in it. They gave us another room where the toilet had feces in it! We left the hotel

I stay here every time I'm in Wheeling. Convenient, clean, friendly staff & the views from atop the hill are beautiful!

Great

Comfortable and convenient location.

The hot tub bubbler was out of service.

Staff was e extremely friendly, and helpful with a couple issues we had with the TV and when there was no internet on the fourth floor they kindly just moved us. The low water pressure issue that occurred during our stay was fixed very promptly and efficiently and any questions or concerns we had were dealt with in a kind and efficient manner. The staff present during our stay was amazing 🤩.

Overall we have always loved this hotel, the friendly staff, the location, breakfast, and the facilities. Having stayed here many times over the years, including using this hotel for the family and wedding party when my daughter got married (We had moved from the valley years ago to Florida but my daughter wanted to get married at the church my husband and I did in Bellaire. Ohio..the reception was at the Wheeling Country club and this was very convenient). The staff was so helpful and provided the extra large room for my husband and I because I had all of the reception items and gowns etc. We just wanted to point out some things that we noticed on this last visit. We were not upset about internet being out on the 4th floor and the girl downstairs was amazing in letting us relocate to the 5th floor right away. The room on the 5th floor had water damage on the ceiling and it was very noticeable. The windows really do need to either be replaced or cleaned from the hard water. We were not even able to enjoy the beautiful views. I was not able to open the curtain on the right to bring in more daylight because it had been broken and tied to the railing so it had to stay closed blocking out half of the window light. We also noticed the downstairs lobby was very warm and muggy compared to what we remember from before making breakfast or visiting with family uncomfortable. In the past I would come to the lobby to read. do crafts, or visit...we rode to Wheeling Park and visited at the cafe instead. The only other thing I would note is how difficult using the TV options is. My husband and I do a lot of sightseeing and walking and hiking or golfing and when we return we would like to just enjoy a movie. We now bring a fire stick that we use at most hotels but the TV system did not allow us. On three or four occasions. We had to call for assistance because we couldn't even get the television to turn on or tune in to the channels.