Extended Stay America Suites - Champaign - Urbana

The soundproofing in the room was great. Couldn't hear my neighbors. Staff were very professional and friendly.

The complimentary breakfast is nutrigrain bars, mini muffins, and some oatmeal packets and coffee. Don't count on it filling you up. The stovetop in my room was a little rundown and it took longer to cook on. Basically you get two fancier-than-normal hotplates.

There was a loud mechanical noise that could be heard in our room throughout the night

The cost was good

The location and the customers

The late night check in process was unnecessary. They lock the door and you have to call a national reservation center to confirm your reservation before they open the door. Then the front desk attendant has to come down the hall to open the front desk to check you in. Why don't they lock the front door and have the front desk attendant buzz guests in?

I ordered a handicap accessible room since my husband is disabled and they didn't have one. Gave us a normal room with excuses about how they only have 5 rooms. No hand rails or walk in shower. The night staff was horrible. Day staff were good.

I like the price and location. Laundry is ok but need to pay.

The kitchen has nothing and need to pay additional to get it things. The towel is very thin and not clean either.

With family did not felt safe here. Smoking smell in every floor. No cleanness!! Someone sitting just outside of the main door n smoking a lot…