Holiday Inn Express & Suites Levelland by IHG

Location was good

Weeds and grass were overgrown. The ac in the room didn’t cool down. Lowest it went was 70 and it was muggy. The entire hotel was warm. Damage to the front awning.

Ray in the breakfast area was wonderful. He was friendly and very dedicated to making sure everyone was satisfied and had what they needed.

Breakfast staff was very personable and friendly

Hotel was hot and muggy, there was a roach in our room. The driveway roof at the entrance was falling apart. Front doors stayed opened the whole time. Would not stay here again! Front desk people not friendly at all. Kitchen staff was very polite though

There was a LOT Of water damage outside over the awning, and inside above the ice machine at every floor. It was humid and just sticky. The aesthetic was poor, I think Holiday inn needs to invest in upkeeping the place better!

It was all good except having to call the front desk to complain of noise above me made by people!! I didn’t check until around 11 pm….should not be so loud so late. I was exhausted due to storm. I couldn’t get home!!!!!

Well, really it’s none of nobody’s business why I rent a motel room, which was the first question I was asked upon signing in and then we get to the room and the tub is so nasty. You can’t even stand in it.

Good place Kind staff Clean room

Stains in carpet Trash outside My wife made the reservation and was told there were only two rooms left There were two trucks and 5 vehicles in the parking lot at most