Hampton Inn & Suites Washington-Dulles International Airport

Ideal location

I can’t think of anything

I'm torn with this review -- I'd like to give them 3.5 but clicked 4 due to the breakfast staff. First the good. My room was ready when I checked in and was the type/location I requested. It was spotless and most things were fully stocked. Housekeeping must be instructed to put very few paper cups, so I got more from the lobby coffee area. The breakfast area was great -- large and plenty of tables. The food was typical Hampton fare and the attendants did a wonderful job keeping food stocked and the area clean. There isn't much in the way of restaurants within walking distance, but I brought my food so that wasn't a concern. There are several dining options a short drive away. Now the so-so -- the pool area. The pool was a decent size, and the hot tub was normal (smaller) size. The cleanliness in this area was OK except that there were used towels sitting around. The hot tub jets were very weak and I did report it by text. No idea if it was fixable or when/if it was fixed. Staff? A real mixed bag. As noted, the breakfast attendants were wonderful, as was housekeeping. The front desk clerks when I checked in late Saturday afternoon were very pleasant and knowledgeable. The front desk clerk when I checked out Sunday morning shortly after 9am? Ugh. I wish I'd taken her name. She acted like she was doing me a favor by answering any questions. She walked away as I approached the front desk, without saying "I'll be right with you" or something similar. When I said I wanted to check out she told me I could leave my keys in the basket. When I asked for a paper receipt she claimed she couldn't print one as the printer was resetting. I had to *ask* for an email receipt as she didn't offer it. and waited there as I always check my receipt when on the hotel premises. Would I stay here again? Yes as the good outweighed the bad overall. I'll just cross my fingers that the front desk clerks are friendlier next time.

Check in was easy and the card keys worked (not always the case in hotels). Our room was clean and quiet. Breakfast was tasty and freshly served.

Good layout, well presented, everything I needed for a short layover in my travels. Gym, good wifi, office desk in the room was very handy.

The elevator buzzing at it passes every floor. Not a small soft ding. More like you got a question wrong in a game show, mixed with an alarm clock.

Good facilities and breakfast

A bit old

Mooie, ruime, schone kamer De locatie dichtbij vliegveld Dulles De gratis shuttle bus naar het vliegveld Goede prijs-kwaliteit verhouding

Ontbijt was gratis maar niet top

Proximity to the airport

Only one elevator was working! No water available for me in the room.

Very clean, comfortable.

Breakfast. Not very appetizing.

The property is close to Dulles Airport. The room was comfortable and clean. The free airport shuttle was available and efficient. Overall, a good value.

I think in general the free breakfast is sub-par.