Holiday Inn Express Frisco Legacy Park Area by IHG

Ceiling needed paint, makeshift electrical stuff was coming off the wall. As you look out the window tiles were missing on the roof. Poor condition.

Clean,in the process of being updated. Staff were all very friendly and helpful. Breakfast was good, no waffles though, only disappointment for me. Ill stay there again....

Stay was good, beds were comfortable. Breakfast was good. Carpets look worn. Carpet freshener was pretty strong smelling.

Overall this hotel should not be open until the complete renovation is done. Only the 1st floor and lobby area are nice. I had two rooms on third floor. The bathrooms were dirty. The tubs needed to be replaced. We had to clean both bathrooms before we could use them. The mattresses in one room smelled as if someone had left human waste on them. Some of the appliances did not work. Outside of the lobby area near the bench, rats were seen running around on the ground and even one inside the hotel lobby area. The good thing about this hotel was the day staff. In spite of the problems, they made every effort to make our staff as good as possible. However, the night staff should not be in customer service. She was rude and dismissive. I believe if given the proper time to complete the renovations, this hotel could be good!

All good except bathrooms are little old. Other than that it’s great and breakfast options are good

They did not clean the room properly. There was not enough towels, and the TV didn’t work.

Good location. That’s about all that was good about it.

100 % reconended, clean, convenient and super friendly staff.

Friendly staff

The front desk staff were very nice. A woman with long hair was very nice. The room we had didn’t seem to be complete as there were details, from their renovation, that were not done. The shower was not mounted to the wall, tub lining was missing, paint on the carpet and other areas, not the quality I was expecting from them.