Holiday Inn Express and Suites Hazard by IHG

It was a rough 5 day stay. My room had some staining on the couch that concerned me, mold on the lamp shade and the shower pressure was 50% because the bath nozzle wouldn't close. I told maintenance about that one and he looked at me and said, "It works, doesn't it?" Hard to argue with that logic. One day they took out the trash and took away dirty towels, but that's it. I asked why and they said they got distracted. I had a zoom call that afternoon so I had to clean it myself. When the Hampton Inn is an upgrade, you probably aren't trying too hard. Loved the region, though :)

Dirty. Old and in poor condition. Room was very musty smelling and damp. When we moved to another hotel our clothes were damp from the extremely high humidity in the room. walls and the people walking in the room above us sounded live a herd of elephants. The staff were nice.

Everything! Staff was great

Nice hotel, clean and friendly staff.

Very nice hotel, arrived at 1630 room not ready due to short staffed. Receptionist didn't believe we was from England until seeing my driving licence🤣🤣. Very big and comfortable beds clean through out ,nice bathroom only downside was doors not having quiet closing hinges could hear doors slamming not all hotels fault but other people not thinking of the noise. Got indoor pool but never used plenty of parking. Breakfast not very busy a lot to choose from and coffee N tea 24/7. All staff courteous and polite quiet location Staying again next year.