Hilton Garden Inn Mobile West I-65/Airport Blvd

Amazing stay. Food was great. The best customer service. Taylor was absolutely wonderful. She made my business trip brighter even when I came dragging in at night she was so friendly it made my day.

Johana and her staff was amazing! Fast check in, nothing but smiles from everyone. I will definitely stay here in the future.

The staff at this hotel is exceptional,Taylor,Madisen,Joanna,Raichelle at the front desk are great. Elizabeth,Tamika,Kisha in the food and beverage department are exceptional as well.

Get place to stay very clean and great staff and Joanna went above and beyond to help us get a handicap room when we had to find a new place to stay and found us a room here

We had a fantastic stay. Taylor was friendly and made check in smooth. Elizabeth is not only a wonderful bartender, but also a fantastic chef! There’s options in walking distance but her recommendations made staying at the hotel worth it! Thank you for a memorable visit!

BETH WAS GREAT!!! BEST BARTENDER EVER!!! also miss Taylor was a pleasure! Will be back soon!!!

Extremely disappointed with this stay. I was charged for bottled waters from the room that I never touched. I brought my own full case of Aquafina into the room, which would be obvious on hotel cameras, yet the hotel still insists on charging me. I’ve spent three days trying to get this incorrect charge removed and have gotten nowhere. To make matters worse, I’ve been unable to speak with management at all—no callbacks, no accountability, no resolution. This feels like the hotel is intentionally getting over on guests and hoping they’ll give up over a few dollars. It’s not about the amount, it’s about the principle and the complete lack of customer service. I won’t be staying here again and would caution others to double-check their bill carefully.

Our numero uno place to stay!! Especially due to Madisen at the front desk and Beth at the food and beverage area!!! We do like the beds too!

Except for the LOVELY assistant manager at HGI who apologized many times to me after I checked out on Dec 20 and the FRIENDLY woman who fixed my breakfast, I would consider STAYING AT ANOTHER HOTEL for several reasons. Lots of TRAFFIC getting to hotel on service road, hotel needs to REMODEL....very DATED rooms (but they were clean), FRONT DESK LADY (Rochelle,I think was her name) when checking in & out on Dec 19-20 around 1pm was NOT FRIENDLY & WELCOMING..did NOT SMILE!!, was NOT at front desk when I came in but saw her on cell in back (did not thank me for being a Hilton Honors Diamond member & didn't remember to give me the water & snack) and generally gave me an UNWELCOMING impression, PUDDLES OF WATER near electrical cords by the old, dated machines in FITNESS GYM and treadmill & elliptical could NOT use TV on these machines! and CONSTRUCTION WORK on new Druey Hotel right next to hotel!!!

Rooms are very clean. 9miles from carnival port. The staff is amazing Kisha served us breakfast. Breakfast was delicious. Shonta was cleaning but stopped to help us. Will definitely stay here again if in Mobile AL.