Holiday Inn Express and Suites Greenville by IHG

Definitely wasnt a typical Holiday Inn

Nice, clean, large king suite. Check in was quick and easy. The lady at the desk was very helpful. 3 towels sets, plenty for two for one night. Plenty of 120v outlets. Guest laundry and a small workout room. The refrigerator was larger than most but no freezer, but I turned it to max cool. I use frozen water bottles in my ice chest, no melting mess. Good location. The water has a brown tint to it but there is nothing wrong with it, I researched it. It's the minerals. Actually, people have used it for medicinal purposes. I did not detect any smell in it like Florida water. The shower water did not have a brown tint. It was good with soft water. The content on the TV guide did not match the actual channel content. The lady opening up the breakfast bar was on her speaker phone. I could hear everything in her conversation. Any time someone is on their phone in public they should NOT have it on speaker. That is rude and inconsiderate. There are headphones. This lady did her job OK. Later the regular lady took over. I guess she was filling in.

Very friendly staff. The room was clean and spacious. Some minor maintenance to the shower is needed and the tile floor needs re-grouted, but all in all it was very good stay

The staff was professional and curtious.

I come to Mississippi all the time because I have family there normally we stay at the tru but they were booked plus over priced ended up here and the stay was great only thing was the dripping faucet from the bathtub other than that 5 stars

Very Comfortable bed and a delicious breakfast

We knew the place was under renovation, but we had to try three times to get a room that was acceptable. The first two had not been cleaned, nor were there towels or a shower curtain. The bathroom door didn't latch. Even when we got an acceptable room, the tub faucet didn't turn off. Breakfast area did not have knives. The "automatic pancake maker" was out but not set up. There are many problems with this property that need to be addressed before it should take guests.

The water was brown in the room, there was trash, blood on my pillow, rust and mold in the bathroom and the check in girl wasn’t friendly and very slow service. I am so angry I paid $200 for this one night in this hotel.

Typically I do not give such a poor review knowing how it impacts the business. No way would I ever recommend this hotel. On the first floor 111, filthy floors, carpet had dirt and who knows what on it. I have a pet and I think they gave me the worst room for $200!!! And the water in the town is BROWN. Allegedly ok to drink, huh! No way. The sheets looked unwashed. They caulked around the tub so many times it comes 3 inches out on the floor. The toilet bowl had a crack. Sleep in your car.

The water being a brown tint was troubling