Holiday Inn Express and Suites Greenville by IHG

The staff were more than helpful and polite. The room was nice, but the shower was not clean and the trash in the room was not taken out from the last guest.

Stayed twice a week apart, 1st stay only a few limited breakfast items, pancake machine broken. 2nd stay week later, still no pancake machine, elevator was broken, our toliet in our room was broken. The people beside us had tv up all night, no one in my party got any sleep.

The front desk staff as not friendly wasn’t helpful. Our room was very dirty I had to clean the bathroom myself. Spider in the corner wall in the bathroom behind the toilet hasn’t been cleaned in weeks. When I wiped the bathroom floor with a wet wipe it was filthy. I have pictures that I will pass along to IHG corporate office. The ladies hanging outside, in the dining area and sleeping in the lobby is unacceptable that’s not safe. I think that I should have been charged full price due to me doing housekeeping. Not sure who checked the room but it was not clean. I know everyone has different levels of cleanliness but that hotel needs a really DEEP cleaning. The doors to the room and bathroom were filthy as well again I have pictures of them as well. We stay they every time we visit MS I told my husband we may have to start staying somewhere else. I came for a short vacation not to clean rooms.

The check-in Clerk, Shontay, was the best. Friendly, courteous and efficient. She was helpful with changing my reservation and my wi-go issues too. Thank You.

Nice staff and room was clean but had a mildew odor.

Most filthiest most degusting and nastiest hotel ever! Can not believe Holiday Inn has there name on this place. Mold in the shower, drain out of shower, soap stains running down the walls in bathroom, mold in floor and walls in bathroom. Filthy carpet stains all over the floor. Only reason we stay was it was late and we had drove for 12 hours. The water was brown but signs were in the room that said it was a city water issue and not the hotel (but stated the water was safe to drink and bath in). We decided to stay the night sleep with one eye open and leave at day break. Breakfast was offered but after the shape the room was in there was no way we were going to eat there.

Was a great breakfast Buffett, Rhonda was super friendly and kept everything hot and ready to eat !

This was by far a better breakfast than competitors such as Hampton Inn or LaQuinta. The staff at this particular property were very friendly and we enjoyed our stay.

Wasn’t there long but very accommodating while I was there.

They were in the middle of renovation. The elevator smelled of urine and the floor was dirty. The lobby was shabby. The carpet in the room was stained. The whole property was poorly maintained! It was late and I didn’t feel like driving further but next time I will drive somewhere else!