Rustic Inn Creekside

First off, the location was nice. The layout gave the illusion of being away from town but it was actually really close to everything. I was afraid this would take away from the relaxing trip my husband and I were hoping for but it didn’t. Second, the bed was really comfortable and the robes provided were a lovely touch. A few other things we enjoyed about the hotel was the heated pool as well as the fire pits around the property.

The reason I am not giving this hotel a good review is because of our experience with the spa. This trip was for our honeymoon. We saved for months and cut corners in other aspects in order to splurge on a nice spa experience. We booked this hotel mainly for the advertised spa/spa amenities. Unfortunately we were extremely disappointed. On the website the description of the couples massage says “luxurious couples massage room with a large soaking tub” and the image included showed the tub filled with rose petals. By the context clues, I had the understanding that the couples massage would include a time to use the soaking tub together for added relaxation. Instead, the tub nor the shower in the room were offered. The sauna was nothing more than a glorified hot closet. Not only was it tiny, but there was not a working light which meant, in order for us to see anything, we had to leave the curtain open. If the sauna had been in a more private or secluded area, leaving the curtain open would not have been quite as bothersome. However, the sauna is right in the main hallway where everybody walking around can see through the glass. It was a very awkward feeling to be sitting in a dark, secluded hot box staring into the hallway where other people were walking around. The steam room was one of the main reasons we decided to book this spa. The website advertised it as a “one-of-a-kind eucalyptus steam room” which implies that the room would either smell like eucalyptus or eucalyptus would be present - which is one of my favorite essential oils. This was far from reality because it smelled more like mildew. Not only was the odor unpleasant, but the tile seating was cold and uncomfortable. In order to keep warm, we had to sit on the edge of the seating and lean forward to feel the steam (which only lasted a few minutes). Over $500 got us a 50 minute couples massage and use of the hot tub. Please use caution before splurging your hard earned money here.

We paid extra for a massage, which was excellent. The "hot" breakfast each morning that was included was fantastic. Our cabin was located near the river that ran through the resort, which was breathtaking and included beaver, otter and other wildlife. The resort location worked for us as it was a 1/4 mile north of the Jackson "square" and provided an escape from the crowds and was an easy well-lit walk at night (after dinner). They had a free shuttle if you needed it. The resort also included a restaurant / bar if you preferred that instead. I would definitely stay there again.

The resort should have signage prohibiting the use of mobile devices (i.e. video chat, speaker phone) in their bar / restaurant areas and folks who chose to use their devices in such a way should be asked to go outside to finish their conversations.

The location was beautiful and accessible. The room was comfortable.. My husband and I sat across the creek and saw many deer, ducks, and other animals. Very relaxing after a day of Fishing, and sightseeing!!!!

It was very PRICEY. We found everything in Jackson Hole very PRICEY.

Breakfast Buffet was great! The room was nice! It had a nice pool area.

There was a RIDICULOUS amount of mosquitos at the property. The dinner there was overpriced and the service was awful. Tiny tables and bringing out all of the courses at the same time. A full meal fell on my companions lap.

Outstanding with lovely staff. Loved the yogurt and Starbuck's coffee.

The staff at Breakfast were not very friendly, all of the food was cold and I ask for iced tea and then just said they didn't have any and didn't try to assist.

That all of the food was cold, not even room temperature, and very unfriendly staff.