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9.4 / 10 Guest Rating

Hotel Sombra del Agua

Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200, San Cristóbal de las Casas, MX

Hotel Sombra del Agua - main view

About the Property

Experience a harmonious blend of comfort and elegance at Hotel Sombra del Agua, nestled in the vibrant heart of San Cristóbal de las Casas.

Unwind at the Spa
Pamper yourself at our on-site spa, offering invigorating massages that refresh both body and soul, ensuring a serene escape.

Culinary Delights
Savor delectable meals at our restaurant or enjoy the convenience of room service. Don't forget to indulge in a refreshing drink at our bar/lounge.

Modern Comforts
Our hotel features 78 elegantly furnished rooms equipped with Smart televisions, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries, creating a cozy sanctuary for your stay.

Book your stay at Hotel Sombra del Agua today for an unforgettable experience in San Cristóbal de las Casas!

Facilities & Amenities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 2 Double Beds - Photo 1
Classic Room, 2 Double Beds - Photo 2
Classic Room, 2 Double Beds - Photo 3
Classic Room, 2 Double Beds - Photo 4
Classic Room, 2 Double Beds - Photo 5
Classic Room, 2 Double Beds - Photo 6
Classic Room, 2 Double Beds - Photo 7
Classic Room, 2 Double Beds - Photo 8
Classic Room, 2 Double Beds - Photo 9
Classic Room, 2 Double Beds - Photo 10
Classic Room, 2 Double Beds - Photo 11
1/11

Classic Room, 2 Double Beds

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Room Classic Room Two Beds

Non-refundable
Room Only
20% OFF$128.06

$102.45

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
Family Room - Photo 10
Family Room - Photo 11
Family Room - Photo 12
1/12

Family Room

1 King Bed and 1 Twin Sofa BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Family Room

Non-refundable
Room Only
20% OFF$188.14

$150.51

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
Classic Room, 1 King Bed - Photo 9
Classic Room, 1 King Bed - Photo 10
1/10

Classic Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Classic Room, 1 King Bed

Non-refundable
Room Only
20% OFF$135.34

$108.27

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
Superior Room, 1 King Bed - Photo 8
Superior Room, 1 King Bed - Photo 9
1/9

Superior Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Superior Room, 1 King Bed

Non-refundable
Room Only
20% OFF$153.44

$122.75

Includes taxes & fees

Guest Reviews

9.4
Exceptional120 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

W
William
Verified booking
Standard Room
Stayed in Apr 13, 2025

"An excellent stay"

10.0

Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!

Helpful?
S
Sandra Jeannette
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Good"

2.0

Horrible

Helpful?
T
Ted
Verified booking
Standard Room
Stayed in Mar 28, 2025

"Fabulous stay at a fabulous hotel"

10.0

We checked in in the evening and there was a magic glow about the Sombra. We were greeted warmly and were entranced at the beauty of everything. Service was perfect as were the accommodations. Added bonus- the restaurant was creative and excellent. We look forward to our next, longer stay.

Helpful?
D
DR JESUS A
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Great service and high quality food

Helpful?
M
Megan
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Beautiful hotel and excellent food "

10.0

Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.

Helpful?
P
Paul
Verified booking
partner
Standard Room
Stayed in Mar 10, 2025

"Exceptional"

10.0

Great stay in one of the suites, which was huge and had a fabulous terrace. Staff amazingly helpful and friendly. Short walk to the pedestrian street going through town, but not too noisy. Great restaurant in the hotel.

Helpful?
E
Edgar
Verified booking
Standard Room
Stayed in Feb 20, 2025

"Exceptional"

10.0

We had a fantastic stay here. The rooms are well-equipped and very comfortable. The staff is very friendly and they genuinely care about your experience. The decor and ambiance fit the town perfectly and the location could not have been better. You can walk everywhere, and there are plenty of restaurant options nearby. Highly recommended and will definitely be back here.

Helpful?
M
Marcelo
Verified booking
family
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

We just got back from our trip this hotel has very friendly staff everyone greets you. The rooms are clean and hot water 👍 for showers. Walking distance to many places. The food was amazing.

Helpful?
L
Laura
Verified booking
partner
Standard Room
Stayed in Feb 1, 2025

"Exceptional"

10.0

Nice hotel with a great restaurant. The staff was very kind. Fernando the bell man went out of his way to help us with our rental car troubles. Thank you!

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Feb 1, 2025

"Very good hotel!"

10.0

This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!

Helpful?