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9.4 / 10 Guest Rating

Hotel Sombra del Agua

Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200, San Cristóbal de las Casas, MX

Hotel Sombra del Agua - main view

About the Property

Experience a harmonious blend of comfort and elegance at Hotel Sombra del Agua, nestled in the vibrant heart of San Cristóbal de las Casas.

Unwind at the Spa
Pamper yourself at our on-site spa, offering invigorating massages that refresh both body and soul, ensuring a serene escape.

Culinary Delights
Savor delectable meals at our restaurant or enjoy the convenience of room service. Don't forget to indulge in a refreshing drink at our bar/lounge.

Modern Comforts
Our hotel features 78 elegantly furnished rooms equipped with Smart televisions, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries, creating a cozy sanctuary for your stay.

Book your stay at Hotel Sombra del Agua today for an unforgettable experience in San Cristóbal de las Casas!

Facilities & Amenities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 2 Double Beds - Photo 1
Classic Room, 2 Double Beds - Photo 2
Classic Room, 2 Double Beds - Photo 3
Classic Room, 2 Double Beds - Photo 4
Classic Room, 2 Double Beds - Photo 5
Classic Room, 2 Double Beds - Photo 6
Classic Room, 2 Double Beds - Photo 7
Classic Room, 2 Double Beds - Photo 8
Classic Room, 2 Double Beds - Photo 9
Classic Room, 2 Double Beds - Photo 10
Classic Room, 2 Double Beds - Photo 11
1/11

Classic Room, 2 Double Beds

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Room Classic Room Two Beds

Non-refundable
Room Only
20% OFF$128.06

$102.45

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
Family Room - Photo 10
Family Room - Photo 11
Family Room - Photo 12
1/12

Family Room

1 King Bed and 1 Twin Sofa BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Family Room

Non-refundable
Room Only
20% OFF$188.14

$150.51

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
Classic Room, 1 King Bed - Photo 9
Classic Room, 1 King Bed - Photo 10
1/10

Classic Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Classic Room, 1 King Bed

Non-refundable
Room Only
20% OFF$135.34

$108.27

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
Superior Room, 1 King Bed - Photo 8
Superior Room, 1 King Bed - Photo 9
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Superior Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Superior Room, 1 King Bed

Non-refundable
Room Only
20% OFF$153.44

$122.75

Includes taxes & fees

Guest Reviews

9.4
Exceptional120 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

T
Truett
Verified booking
Standard Room
Stayed in Nov 29, 2024

"Fantastic but can be noisy "

10.0

Wonderful historic hotel holding the best restaurant in the area. A but noisy in the am and defiantly noisy Saturdsy night

Helpful?
L
Laura
Verified booking
family_with_children
Standard Room
Stayed in Nov 28, 2024

"Exceptional"

10.0

Buen servicio.

Helpful?
E
Elizabeth
Verified booking
Standard Room
Stayed in Oct 22, 2024

"Exceptional"

10.0

Execellent and great value

Helpful?
A
Armando
Verified booking
Standard Room
Stayed in Oct 17, 2024

"Exceptional"

10.0

Excellent location, many options for dining, and night life

Helpful?
D
Diana
Verified booking
partner
Standard Room
Stayed in Oct 16, 2024

"Excellent"

8.0

The location is great few step from the corredor areas tourist locations. Coffee shop next door and a restaurant in the hotel the prices are high but I went to restaurant called “El Sazon Que me toquen” delicious and convenient. The lobby is really beautiful, the room ok basic it needs remodel, a lot noise because the traffic is right in front of the hotel. My only complaint is the noise and the pillows. Made of cheap cotton and high. Other than that for the price and location is not bad. One of the best hotels that I was is “Bo Hotel” check it out. Not much to do in Chiapas I would go back.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Oct 15, 2024

"Excellent"

8.0

Beautiful hotel located in the heart of San Cristóbal. The staff were friendly and the place was spotless with great food. The evening street noise was a bit excessive in my first room but I was allowed to move to an interior room that was much better. There was also a problem with the internet that was not resolved during my stay of 6 days.

Helpful?
E
Eric
Verified booking
Standard Room
Stayed in Oct 3, 2024

"Exceptional"

10.0

The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.

Helpful?
M
Mario
Verified booking
Standard Room
Stayed in Sep 16, 2024

"Exceptional"

10.0

Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.

Helpful?
H
Helga
Verified booking
Standard Room
Stayed in Sep 2, 2024

"Exceptional"

10.0

It will be nice to have coffee tea in the brewer in the room and enjoy it in the Terrace

Helpful?
L
Leticia
Verified booking
family
Standard Room
Stayed in Aug 29, 2024

"Exceptional"

10.0

Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!

Helpful?