Hilton Garden Inn Albuquerque Uptown

The staff was rude and not helpful. Way over priced. If charging $300 a night need to have better service and breakfast provided. Elevators slow and small. Shower head in showers had barely any water pressure. If the hotel is listed as a recommended hotel for the balloon fiesta it needs to accommodate more and be friendlier. We drove 6 hours to stay there and I will never recommend this hotel

Clean and comfortable

We had a chirping fire detector the night we arrived and the following night. and asked that it be repaired. No one responded to that request. It was annoying.

Rooms were so clean. The beds were very comfortable and restful. The staff were friendly and welcomed my family. However, the parking lot was limited. Some lots were blocked off with cones.

Easy access to balloon park and ride. Clean and great staff

Very clean and friendly staff

Nothing

Friendly staff. Clean, spacious Jr King non smoking room but the bathroom smelled strongly of smoke.

This hotel didn’t quite live up to the cleanliness of other Hilton Garden Inns. The property is getting a bit run down. The elevators have been trashed. The front desk associate was outside vaping and his face was glued to his cell phone when we arrived. He gave me the creeps. The associate the next morning seemed much more professional.