Montebelo Indy Maputo Congress Hotel

In general, the hotel is nice and the place is great and the breakfasts and clean. Only one moment confused and puzzled me. I came alone, but I paid for 2 people's meals. In correspondence with the hotel, I asked to arrange a couple of apples for lunch instead of a second breakfast. The shops are far enough away here. The African managers are very responsive and were ready to arrange for me a couple of apples for the amount of the second breakfast. But the manager from Portugal flatly refused. Her arguments were as follows - the cost of breakfast for one and for two are the same. Although on the booking site this is a significant difference. Because of this, the overall impression became simply negative. I don't even know if I'm wrong... But for some reason I was upset.

In general, the hotel is nice and the place is great and the breakfasts and clean. Only one moment confused and puzzled me. I came alone, but I paid for 2 people's meals. In correspondence with the hotel, I asked to arrange a couple of apples for lunch instead of a second breakfast. The shops are far enough away here. The African managers are very responsive and were ready to arrange for me a couple of apples for the amount of the second breakfast. But the manager from Portugal flatly refused. Her arguments were as follows - the cost of breakfast for one and for two are the same. Although on the booking site this is a significant difference. Because of this, the overall impression became simply negative. I don't even know if I'm wrong... But for some reason I was upset.

The spaces are very big and the room very comfortable.

The only weakness was the fact that I was not met at the airport.

The service was horrible! We tried to contact the hotel to cancel the booking 4 days in advance but they did not pick up their calls neither did they respond to our messages. We asked Expedia to help us get a refund since we had paid for 18 nights and ended up only staying there for 10 nights as we were moving towns due to a emergency response. The front desk manager communicated to Expedia that we stayed at the Hotel for the 18 nights which is a big lie. I find this to be very unprofessional. Other than lack of professionalism on the from desk side, the hotel amenities were excellent, huge pool and clean rooms.

An older establishment which is very spacious and quiet and green with nice pool, gym, tennis and restaurant. Breakfast is very good with lot of choices of hot and cold foods. Nice location close to un and embassies and the main roads. Staff can be nicer and service is very slow for room service or when need something like it took them 3 hours to bring mosquito spray after one night didn’t bring at all. There are lot of mosquitoes maybe due to heavy trees around. The rooms are quite large with very good comfortable bed and linen. Tv and ac is good as well as net. Toilet needs to definitely be looked at with the cheapy kind of shower with the handle not a proper shower head. I think that’s my major problem here. Overall it’s nice place which is quiet and big rooms with nice veranda outside but can use some new toilet works and faster service.

Nice swimming pool and friendly staff. The rooms are spacious and have air conditioning.

Old facility, restaurant food very average but expensive

It is a wonderful, world class hotel in a safe and elite neighborhood. This latter part may be an issue to those who want to be in the midst of it all. It is not in the midst of all the action. It has a secluded, gated community feel to it.