Mantra Pandanas

The ocean view was good!

The hot breakfast was cold and when staff were alerted to this the didn't remove the food, just microwaved people's plates. The bread and cheese were also stale.

Great Location, great staff.

Uncomfortable bed

Size of the room, view was great.

TV foxtel device didn't work.

Rooms are awful, in desperate need of renovation and a good clean. When booking adjoining rooms they consider the booking as an apartment so do not provide any servicing at all. The 'apartment' is in fact two rooms that are not adjoining as they have two seperate doorways, with one containing a dining area and laundry facilities with a queen bed and the other containing no facilities but a king sized bed. Not a single part of the configuration makes sense. For a family with children it is neither safe, nor convenient. They do not disclose this information freely when booking or on arrival so it was only later in the stay when we requested replacement towels that it was hinted at the fact additional charges may apply for services like change of bed linens etc. So stock is not replenished automatically, towels not replaced etc unless specifically asked for on a daily basis. Given our stay was for 5 days, it is absolutely unacceptable to think a single towel each in a hot, humid environment is okay! The entire building looks to be over 30+ years old with peeling paint, awful musty smell and general claustrophobic feeling throughout. Disgusting lack of services and appeal given the price of the rooms. Location is reasonable but not as convenient as it was made to seem. Overall the experience was terrible and would not recommend this as a place to stay at all.

the location

the restaurant was closed on weekends. Very inconvenient if you are there for work.

Comfortable bed, good location friendly staff

The place is getting a little tired .. the carpets in the room and out in the walkways really are starting to need replacement