Holiday Inn Express Hotel and Suites Stevens Point by IHG

Nice property.

Na

Nice property at an affordable price.

The beds were a bit uncomfortable and there was a lot of noise that kept us waking up a lot. There were few outlets for phone charging but the staff were friendly!

The hotel itself was typical, nothing really stand-out about it. The room was nice, but the furniture, drapes, etc. was showing wear and I thinks its shabby for the price. The table top was not clean, something sticky (soda?) spilled there and not cleaned up. Makes me wonder what else was not cleaned.

Great service and very cleanly

Great welcome by staff when above and beyond good selection for breakfast very nice comfortable clean room

The check in was excellent. It was fast and got in right away. The room was large, and the temperature controls worked well. Looks like it had been renovated recently, but there was a shortage of outlets. Example, had to go under the desk to plug in lap top. Had two cell phones took up the nightstand and other corner outlets. Had a Kindle that had to be charged in the bathroom. Room was quiet and dark out shades were nice. The bed however, as a side sleeper was bad. Really stiff and hard. Woke up with a backache. I know this is a novel idea, but management should sleep on these beds before they put them in the rooms. As noted by previous poster, the hot tub was not working, was told missing a part. Seems like EVERYONE is missing a part since Covid. It was not on the website as not being available which is one of the reasons that I chose this location on the hopes OF a hot tub. Breakfast, the pancake maker was out of batter. The juice machine was not working. They had this little self contained juices, that had about 4 oz in them as a replacement. The eggs were hot, sausage okay, but breakfast was a little of a let down. Had one of the "famous cinnamon rolls" Not all that great to be honest. Bought a soda from the commissary, and that was flat, and I do mean flat. Did not hiss when you opened it so flat. Was not charged for it. Got a different one and well same thing. The reason I would not recommend is that there were too many things broken, not working and the hard bed.