Fairmont Grand Del Mar

An amazing property and staff. One of the best spas ever. Definitely will go back

My wife and I were celebrating our 44th wedding anniversary and with having the Fairmont diamond status we knew that the Del Mar would not disappoint. From the moment we checked in with a first class front desk team we were treated excellent throughout our three day stay. Our suite was exceptional including the restaurants as well as room service. Shout out to everyone from baggage, housekeeping, concierge and servers. All professional and very personable.

I had an exceptional experience at the Fairmount Del Mar. Sarah in the spa was incredibly welcoming and recognized the special occasion I was celebrating. Jasmine was equally welcoming, celebratory and gave a transformative wellness experience. It was more than a massage. It was a healing g experience for my mind body and spirit. Kyoko saw me. She welcomed me back from my treatment and attended to my every need. I was so relaxed I frequently got lost as I was floating on a cloud. Ryder made my pool side lunch all that I could want it to be. With kind, efficient service and fantastic suggestions, this afternoon was one of the best. Stephanie supported me in the gift shop and responded with compassion when I needed care. Thank you Dylan for introducing yourself listening to my experience. I can’t wait to return. I will be coming back soon!

Beautiful hotel and grounds. Excellent customer service and very friendly staff. We were attending a wedding and the atmosphere, flowers and food were outstanding. Highly recommend. One recommendation is for reading lights for the bed. I took the shade off the lamp to read in bed. The lamp was stationary so couldn’t be moved closer to the bed.

What an incredible resort with so many activities. My favorite was the lobby music. An incredible night cap.

Amazing piece of property. First class all the way. Dillion at the front desk gets a shout out for going the extra mile

Wife and I had a tremendous stay. Each staff member were extremely courteous and helpful.

UPDATED: One can read a summary of my original review below, but after speaking with Resort Management, I was won back over by their concern. Mishaps happen, and for sure my past 4 perfect trips will not overshadow this last mediocre one. I've been to at least a dozen luxury resorts in San Diego, and if there is a better all-around resort in the county, I have not stayed there...and likely wont because Grand Del Mar's quality service. ORIGINAL REVIEW: We've stayed at Grand Del Mar every Mothers Day weekend with this last trip being our fifth and likely last. The resort is beautiful, but service is now on par with a 3 star hotel. We LOVE the Fairmont brand, but staff interactions on this visit were SO hit/miss that at $900/night just not acceptable. Check-in and Amaya staff were 5star but Check-out and Valet were memorable for the wrong reasons. Hot water was shutoff without warning, the Ebike reservations are disastrous and upon Check-Out the Desk Agent couldnt explain was the "Resort Experience Fee" included. Upon check out I asked what does it include, to which she replied, "Thats just the fee we charge to stay here." Great last impression!