Hampton Inn & Suites Waco-South

Very nice & clean. Large breakfast area.

Hot water ran out quick in the shower.

Clean great location

Breakfast was one of the worst I’ve experienced but at least they had waffles.

The mattress was not comfortable

Staff was very nice and welcoming, breakfast was good.

Beds where in horrible shape and very beat down, Pull out couch mattress was bad amd could feel every bar and was stained up. Facilities where ok but very tore up and in rough condition definitely not worth 200 a night for a double king and there where fees not told up front on the booking site that I was charged when arriving.

The Location near shopping and restaurants excellent. Also Close to major crossing two highways for fast escape.

Only had one night to spend time on the property 😄

There was no overnight stay at this hotel. They said we did not have a reservation. I paid for but did not receive a room. They wanted $300.00 a night. I left and found another hotel. I want a 100% refund ASAP from booking.com and a phone call explaining how you are going to MAKE UP FOR THIS MAJOR PROBLEM.

Not having a room that I had already booked well in advance and and paid for! I want an immediate refund and a call that this will never happen again

Disgusting. Don't stay here. Carpets filthy throughout. Visible mildew in the room AC Visible mildew on the room curtains. I tracked some type of black greasy goo barefoot into the shower. Common areas not clean. I'm a diamond Hilton member and have stayed in MANY Hilton properties. This is place has reviews similar to the Waco Motel 6. I wish I would have read the reviews before I booked here. I would give 0 stars if that was an option. I contacted corporate directly instead of the local management. Since the bad reviews go back months with the same complaints, it's likely local management is complicit and should be fired.