Comfort Inn San Antonio Northeast

Such a great stay! Staff was so nice and understanding

I was not notified ahead of time that the elevator was out of service. As some one who

Check in was very easy. The clerk at the desk was very nice. However, she only gave me one key instead of two, as my husband i i were registered. Also, there was no coffee in the lobby; coffee in the room but no cups. Overall it was a nice clean place and i would stay there again.

Clean and modern hotel room with a comfy stay. Only down issue was the elevator that was out of order. Over all great stay for the price!

Upon arrival room was not ready was told to come back in 30 minutes. Upon check in was told that hat no rooms on first floor were available n that the elevator did not work. In the room there’s was only one bath towel for two people. Think twice before staying here again

they make you pay a fee and say you will get it back when you check out thats a lie

Honestly I don’t expect much from a hotel, you spend a couple hours a night there so I literally just need the bare minimum. And this place couldn’t even deliver. The 4 days I was there my room was cleaned once. That’s fine. When I come back to my hotel room from it being cleaned, I don’t have any towels, my trash bins don’t have any liners, and half my pillows don’t have their covers. Then when I ask for the things I’m missing, they’re asking me all these questions like I took it or something. Then they only give me one singular towel. There is never anyone at the front desk and can take as long as 5 minutes for someone to address you at the front desk. I don’t expect someone to be there 24/7 but there was not a single time that I pulled up to the front desk and someone was there. And I came up during normal hours like check in and check out. I think the biggest thing for me were all the dead bugs just lying around the hotel. Up the stairs and throughout the hallways, luckily there weren’t any in my room. When I used the hotel restroom available for everybody, there was no soap dispenser nor was there any soap in my hotel room, I had to use the body soap to wash my hands. This place was fairly cheap through Expedia and the lady at the front desk was wondering how I was able to get “such a low rate.” But honestly I wouldn’t pay anymore for that room than I already did. Anyways, I don’t think this place is worth it for how cheap it is at all.

nothing although it was clean

Elevator did not work, not bar doap only soft doap for the shower. Rude cfrint desk clerk and very incompetent staff. He couldn't even find my reservation. I had to wait 30 minutes until he finally found it. I actually would like s refund!

staff was so friendly

Great place for the price