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8.2 / 10 Guest Rating

Crowne Plaza Wuxi City Center by IHG

18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023, Wuxi, CN

Crowne Plaza Wuxi City Center by IHG - main view

About the Property

Discover the perfect blend of luxury and comfort at Crowne Plaza Wuxi City Center by IHG, where an unforgettable experience awaits you.

Indulgent Spa Retreat
Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials designed to pamper you. Escape from reality and recharge in an oasis of calm.

Culinary Delights
Savor exceptional dining at one of our five restaurants, including Paulaner Brauhaus, or enjoy the convenience of 24-hour room service. Don’t forget to indulge in a tranquil coffee break at our café.

Prime Location & Modern Amenities
Situated in the heart of Wuxi, our hotel boasts spacious rooms featuring deep soaking bathtubs and rainfall showerheads. With complimentary Wi-Fi and a business center, we cater to both leisure and corporate guests.

Experience a remarkable stay – book your room today!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerBathrobeDesk

1 King Standard

Non-refundable
Room Only
20% OFF$100.57

$80.46

Includes taxes & fees

1 King Standard

Non-refundable
Breakfast Included
20% OFF$116.11

$92.89

Includes taxes & fees

1 King Standard

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$121.02

$96.82

Includes taxes & fees

1 King Standard

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$144.86

$115.89

Includes taxes & fees
Standard Room, 1 King Bed (High Floor) - Photo 1
Standard Room, 1 King Bed (High Floor) - Photo 2
Standard Room, 1 King Bed (High Floor) - Photo 3
Standard Room, 1 King Bed (High Floor) - Photo 4
1/4

Standard Room, 1 King Bed (High Floor)

1 King BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerBathrobeDesk

1 King Standard High Floor

Non-refundable
Room Only
20% OFF$109.8

$87.84

Includes taxes & fees

1 King Standard High Floor

Non-refundable
Breakfast Included
20% OFF$124.63

$99.7

Includes taxes & fees

1 King Standard High Floor

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$131.59

$105.27

Includes taxes & fees

1 King Standard High Floor

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$155.85

$124.68

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-SmokingRoom/bed type depends on availability at check-in

Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerDeskDVD player

Standard Room

Non-refundable
Room Only
20% OFF$100.57

$80.46

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$116.11

$92.89

Includes taxes & fees

Standard Room

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$121.02

$96.82

Includes taxes & fees

Standard Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$144.86

$115.89

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
1/3

Standard Room, 2 Twin Beds

2 Twin BedsSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerDeskDVD player

2 Twin Standard

Non-refundable
Room Only
20% OFF$100.57

$80.46

Includes taxes & fees

2 Twin Standard

Non-refundable
Breakfast Included
20% OFF$116.11

$92.89

Includes taxes & fees

2 Twin Standard

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$121.02

$96.82

Includes taxes & fees

2 Twin Standard

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$144.86

$115.89

Includes taxes & fees
Standard Room, 2 Twin Beds (High Floor) - Photo 1
Standard Room, 2 Twin Beds (High Floor) - Photo 2
1/2

Standard Room, 2 Twin Beds (High Floor)

2 Twin BedsSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerDeskDVD player

2 Twin Standard High Floor

Non-refundable
Room Only
20% OFF$109.8

$87.84

Includes taxes & fees

2 Twin Standard High Floor

Non-refundable
Breakfast Included
20% OFF$124.63

$99.7

Includes taxes & fees

2 Twin Standard High Floor

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$131.59

$105.27

Includes taxes & fees

2 Twin Standard High Floor

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$155.85

$124.68

Includes taxes & fees
Suite, 1 Bedroom (Canal View) - Photo 1
Suite, 1 Bedroom (Canal View) - Photo 2
Suite, 1 Bedroom (Canal View) - Photo 3
1/3

Suite, 1 Bedroom (Canal View)

1 King BedSoundproofed roomLayout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerDeskDVD player

1 Bedroom Suite Canal View

Non-refundable
Room Only
20% OFF$139.06

$111.25

Includes taxes & fees

1 Bedroom Suite Canal View

Non-refundable
Breakfast Included
20% OFF$159.56

$127.65

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
1/5

Suite, 1 Bedroom

1 King BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneHair dryerBathrobeDesk

1 Bedroom Suite

Non-refundable
Room Only
20% OFF$130.61

$104.49

Includes taxes & fees

1 Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$151.08

$120.86

Includes taxes & fees

Guest Reviews

8.2
Excellent82 verified reviews
AI Summary

Guests highly rate the exceptional staff service and frequently praise the comfortable rooms.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality8.4
Amenities7.9
Value for Money8.4
Food and Beverage7.9
Overall Experience8.1

Select topics to read reviews

I
iyaddeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Felt like a total stranger"

4.0

Location

Everything

Helpful?
A
ArsenusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0
Helpful?
U
UbertnlNL
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Excellent"

8.0
Helpful?
S
StevegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Exceptional"

9.0

Location

No restaurant in the evening, as it was heavy rain and did not want to venture outside

Helpful?
G
GuillermoarAR
Verified booking
extended_group
Standard Room
Stayed in Mar 24, 2026

"Good"

6.0
Helpful?
A
Asaf Dobrin ilIL
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"The sad truth"

2.0

Nothing. This hotel should be closed and re organize all

Subject Formal Complaint – Half Board Arrangement Not Honored Dear Sir or Madam, I am writing to formally complain about my recent stay at your hotel, booked under five-star standards with a half-board arrangement. At check-in, I was clearly informed that my reservation included half board. In addition, I received a written notice specifying that dinner would be served on the 3rd floor between 17:30 and 21:00. To my complete surprise, when I arrived at the designated location, the venue was closed. I returned to reception, where I encountered a staff member who did not speak English, nor Chinese, and was unable to provide any explanation or assistance. Instead, she continued performing unrelated actions, which only added to the confusion and frustration. When the manager finally arrived, we were escorted to the Executive Lounge, which is clearly not a dinner service, but rather a benefit reserved for guests who book Executive rooms. This was not what was sold to me, nor what I paid for. After that, we were taken to a restaurant on the 5th floor, where we were offered only two fixed set menus, neither of which matched my dietary preferences. The food was presented in a poor, careless, and unwelcoming manner, conveying a clear sense that our presence was an inconvenience. It is important to emphasize that: The restaurant was completely empty No effort was made to check whether something was wrong No attempt was made to offer alternatives or solutions What I experienced was: Misrepresentation of services Unacceptable food quality A complete mismatch between price and product A level of service far below five-star standards Frankly, the experience was unpleasant and disappointing. Had I known this would be the reality of the “half-board” offering, I would never have booked this hotel.

Helpful?
L
LintwTW
Verified booking
family_with_children
Standard Room
Stayed in Dec 11, 2025

"Excellent"

8.0
Helpful?
R
Rosa MarthamxMX
Verified booking
couple
Standard Room
Stayed in Nov 28, 2025

"TODO ESTUVO INCREIBLE!"

10.0

UN GRAN HOTEL, PERO LO MEJOR, LA CALIDAD HUMANA DE SU PERSONAL, GRACIAS POR TODAS SUS ATENCIONES.

Helpful?
M
MarianroRO
Verified booking
family_with_children
Standard Room
Stayed in Nov 24, 2025

"Wuxi travel"

9.0

Staff was very kind. The room was large and comfortable. King bed / pilows very comfortable. I like very much the walk in shower. Good breakfast.

Heating system was not working (3°C outside!). Claiming this it was compensated with an auxiliar electric heater.

Helpful?
N
NOBUHIROjpJP
Verified booking
extended_group
Standard Room
Stayed in Nov 19, 2025

"Excellent"

8.0
Helpful?