Hotel Terra Jackson Hole, a Noble House Resort

We stayed for our 20th Anniversary and could not be more happy with the hotel. It is spectacularly clean and well appointed. We were upgraded to a one bedroom suite, and it was simply amazing. The staff and the grounds are amazing. We will definitely be back.

Location in Teton Village is nice, easy access to ski gondolas, restaurants, shops. Hotel is well decorated and maintained. On site restaurant, Osta, serves great Italian cuisine with creative wine and cocktail menu. Staff are friendly, helpful, and knowledgeable of the surrounding area's places of interest.

The hotel was lovely but just getting ramped up for the Summer high season so many of the surrounding businesses were still closed pre-Memorial Day. Dolce at the front desk was particularly lovely and extremely helpful.

MUST stay here!!! Warm cookies await after a perfect, convenient ski day. Friendly staff await your every move. Facilities super clean and modern after a recent renovation.

We had a lovely time over the "Rendezvous Festival" weekend! My lady and I totally enjoyed our time at Hotel Terra and look forward to making it a yearly tradition.

Spa bom

Custo Beneficio pessimo e servico muito ruim

Great location with a short walk to the tram and lifts of JHMR. Very spacious and clean room, friendly and helpful staff, good restaurant on premises . We had a wonderful time!

Long walk to the lifts considering it's called "ski in/out". You can ski back to the hotel, but to get TO the lifts, it's quite a long walk (uphill too). The lobby and restaurant/bar were lovely. The room had good storage. The bathroom had terrible lighting and water pressure. Unfortunately, the hotel had a hard time accommodating my very common request to have non-allergenic pillows (I'm allergic to down). They said they couldn't switch them out at 10:08pm bc the cleaning staff had already left for the day. Then after some back and forth, they offered up couch pillows as the only alternative. Additionally, the elevator was broken for at least 36 hours of our stay and we were on the 5th floor. There is only ONE elevator and when it doesn't work, there is nothing to do except walk up all 5 flights of stairs, everytime you come and go. My husband was on crutches and there was no service elevator or anything!! He had to hobble up and down in extreme pain to get to and from our room. Very disappointing overall! Especially for a "luxury" hotel.

We had a situation whereby our pet of 17 years needed emergency care the day of our departure. We had to cancel our 3 night stay. I called the hotel and Tyler answered, with compassion and professionalism. I explained the situation, and we had a non refundable room, I might add, and pricey but, it's high season, ski in ski out and we were there only a few nights. He immediately offered to me not to worry and said "don't worry about the room, we'll refund it entirely, it's senseless for you to have to worry about a refund." I couldn't believe it!! He said he will ensure my record is properly documented and I received the refund within a few hours! Additionally I also spoke with Alyssa, the concierge, who handled our ski rentals smoothly and completely. She had been in touch with us 1 week prior to our arrival to offer her assistance w/transportation, rentals or reservations. Extremely impressed, with how quickly she responded to my inquiries and handling our situation. Will definitely be heading back there later this year. Highly recommended. Bravo Tyler and Alyssa!!

Great experience at Hotel Terra! The guest room had a wonderful view of the village and surrounding mountains. It was the perfect location for my ski trip as we were only a 3-minute walk to the Tram and Gondolas. The hotel has a complimentary ski valet to store skis, poles and ski travel tubes which was very helpful! After skiing I went to the spa to enjoy the steam room and rooftop hot tub, which was the perfect way to end the day. I wish I knew the lovely associate at the spa front desk to give her a shout out but she was so kind and welcoming every time I went to the spa. I highly recommend staying at Terra!