Casa Lucila Mazatlán Curamoria Collection - Adults Only

The customer service was great. Thanks.

Everything is gorgeous, although the pool is much smaller than what it looks like in the photos. A bit annoying that our room was right next to the pool and very loud people woke us up at 6am on sunday. The rest of the stay was great. Best place to stay in Mazatlan.

Stunning old world charm! Staff second to none!

We booked a room at this hotel through Expedia. When we arrived we were put into a smaller room than we booked and paid for. Tried to have the problem fixed but had no luck. I would like Expedia to contact me. The hotel is a great place to stay. I just wish we could get what we paid for.

Very nice staff. They gave me upgrade which I asked for but did not recognize VIP free upgrade. Charge for upgrade was fair and staff helped me get room I wanted. Overall great staff and cute hotel and nice location.

Location in Olas Altas is terrific but do NOT stay in Alma room, where I stayed for three nights. My clothes, my two suitcases, and even my purse smelled of mildew after just three days there. I noticed the smell as soon as I walked in but when I turned on the air conditioner it seemed to go away. Every time I came back from going out, however, the air had been turned off and the smell was back, strong. It smelled of dampness and I unknowingly carried that stench with me back to Boston. I just dropped off 9 items at the dry cleaners and am washing the rest of my clothes for the 3rd (!) time in hot water. I don't know what else to do. I don't know how the smell can still cling to the clothes. It is awful. I don't know if the other rooms have this issue but don't book Alma. You will regret it. It is definitely not worth the stay for this amount of hassle to try to get the smell of that room off my clothes and suitcases.

Not applicable

Extremely noisy location. There is a party center behind the hotel that had events 3 out of the six nights we were there. Beyond that, there was a lot of open vehicles driving by the front of the facility late at night playing music very loudly. Even making allowances for the fact that Mexicans are pretty intense on their music, the party event place played music at volume levels that is indescribably loud, particularly on the last night. Mazatlan needs to put in place some proper noise regulations, and then resource enforcement. For this reason, despite the wonderful location and facility, we will likely find something less exposed to noise.

The location was just far enough from the hustle and bustle.