Holiday Inn & Suites Bolingbrook by IHG

Extremely friendly and helpful staff. The location was perfect. There were lots of restaurants and stores nearby. It was close to the expressway, although it didn’t sound like there was an expressway nearby. The rooms were really quiet too. The food in the bar was great! I appreciated a fresh cook free breakfast, as opposed to the usual buffet. There was a nice selection of options too. The hot tub and pool were clean and at great temperatures. Love, the fact that it wasn’t in the middle of the lobby in a glass room. I was able to bring my dog with me and she hardly knew there were people walking around outside our room.

No one seemed to be picking up the trash from the dog park area. There were lots of beer cans in the garbage can for the dog waste disposal and it was overflowing.

Location and cleanliness

Price of room was a little high for one night We were given a key to a room that was already occupied by a guest and that was very concerning

This place is an absolute dump and horribly managed. They are notorious throughout Chicago. If you're visiting the area, you have literally hundreds of better choices. This place is an embarrassment to the brand!

Very disappointed!! We travelled here with 10 other families for a youth travel sports event- after the hotel restaurant was closed, they would not allow any “outside food or drink in the public spaces” indoors and it is too cold to be outside. We book multiple travel weekends per year with Holiday Inn and have never been unable to eat and drink in the sitting areas. Our team will not be returning to this hotel.

Great trip. Great place to stay.

Loved the hot tub. Did not like no courtesy coffee in lobby